Peer Group Benchmarking Programs

Available to ABA members only, the following peer group programs are designed to help our members benchmark operational efficiencies. All individual bank data will remain confidential, and ABA will not have secondary use of this information. Each peer group includes a quarterly conference call, where peer group members discuss the results and share successful strategies.

These groups are designed to serve the needs of large, regional banks with assets of $10 billion or more. We plan to develop programs for banks which have assets of $1 to $10 billion. If you are interested in learning more about these new peer groups please email

Please note that there are specific reporting requirements and possible fees for participating in these projects.

Fraud Working ​Groups  |  Records Management  |  Operational Risk

Fraud Working Groups

Risk Measurement

  • Check Fraud and ACH Loss Reporting
    This reporting group tracks quarterly check-related losses from forgeries, counterfeits, alterations, kiting, and seven types of return reasons. Also reported are new account losses, identity fraud losses, organized customer scams, losses by deposit channel and ACH losses. Losses are scaled by the number of transaction accounts.
  • Debit Card Loss Reporting
    This reporting group tracks offline debit card losses from compromised cards; cards not received; counterfeit cards; lost or stolen cards; account takeover; duplicate transactions; merchant disputes; misposted, unposted/nonposted or recurring payment transactions. Losses are reported at the bank level and scaled by sales volume and the number of cards.
  • Internal Fraud Reporting
    This reporting group tracks internal fraud dollar exposure and actual dollar loss by type (e.g. embezzlement, misuse of position, mysterious disappearance​), per FTE, per case, by perpetrator tenured years, and by mode of discovery.​
  • Loss Avoidance Reporting
    This reporting group tracks loss avoided due to banks' prevention procedures. Loss avoidance is reported at the bank level and by the source of fraud attempts: ATM fraud; debit card fraud; Reg. E claims; check fraud back office, check fraud claims, deposit fraud, new account fraud, pre-charge-off collection, and organized customer scams. The loss avoidance amount is scaled by the number of transaction accounts.​
  • New Account Fraud Reporting
    This reporting group tracks losses associated with accounts that have been open for less than 180 days.
  • On-line Banking Fraud Reporting
    This reporting group tracks online banking fraud losses and loss avoidance, including Billpay, ACH, Wire transactions.

Click here for the Participation Guide and Fraud Classifications for the Fraud Working Groups.

Information Sharing

  • National Best Practices Discussion Group
    Those reporting for Check and ACH Fraud Losses, Loss Avoidance, and Debit Card Losses will also be invited to join the monthly best practices working group to examine fraud prevention systems and techniques used by the participating banks.
  • Debit Card Claims Disputes Best Practices Group
    This discussion group focuses on issues related the handling of Reg E. claims.
  • Card Information Sharing Group
    This information sharing group focuses on sharing information related to trends and emerging patterns related to card authorization and fraudulent transactions.
  • Internal Fraud Discussion Group
    The Internal Fraud Discussion Group facilitates the sharing of information concerning fraud monitoring and tools, along with fraud trends and investigation results (lessons learned) on topics such as embezzlement, misuse of position and mysterious disappearances by bank employees.

Records Management Working Group

This peer-based group brings together bankers with an interest to discuss and better understand the issues and trends pertaining to the increasingly complex world of records management. Topics discussed include how to define, retain, and store both print and electronic records, as well as how to create an effective classification system while dealing with new regulatory and technical challenges. Through various activities including monthly conference calls, annual face-to-face meetings, and group surveys, the Records Management Working Group covers the many areas impacting the managing of records at banks.

Your comments and questions are very important to us.
Contact us at Benchmarking and Survey Research or call us at 1-800-BANKERS.