Dealing Effectively with Co-Workers

This course is focused on behavior between co-workers. Participants will discuss and practice a set of basic guidelines for interaction with each other. This workshop will also introduce information about social styles and how the different social styles impact communication between co-workers and colleagues. Diversity is presented as a theme throughout the workshop. Strategies for dealing with difficult co-workers and the resulting conflict between colleagues is introduced and practiced during the workshop.

Audience

Banking professionals at all levels.

Learning Objectives

After successfully completing this course, you will be able to:

  • Demonstrate appropriate/professional behavior with co-workers
  • Use basic guidelines to enhance professional relationships
  • Understand the impact of different social behavioral styles on communication
  • Describe methods for dealing with difficult co-workers
  • Identify and use strategies for dealing with conflict in the work environment.
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 Pricing

 

Participant's Handbook
Catalog #3007295

$73.50 List Price
$47.25 Member Price


Trainer's Guide
Catalog #3007296

$135 List Price
$ 95 Member Price

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Please Note:Dealing Effectively with Co-Workers is printed on demand as ordered. The Participant's Handbook(s) and Trainer's Guide may not be returned to ABA.​