Partners On-the-Line Webinars

Our free partners on-the-line webinars feature ABA endorsed solutions that help banks grow their business, cut costs and transform the customer experience.

March 2018

Thursday, Mar. 8
2:00 PM ET

Building a Successful Accessibility Program for Your Financial Institution

Presented by Level Access

Level Access is pleased to offer a FREE webinar to answer these questions, address your concerns, discuss the options you have, and discuss the benefits of acting now, before you get sued. This webinar will look at the lessons we’ve learned to avoid common pitfalls and build a successful accessibility program.

Key topics include:
  • Where Things Stand - Trends
  • Dealing with Demand Letters & Litigation
  • Budgeting for this Project
  • Benefits of Being Proactive
  • Audit Methodology
  • Frequently Asked Questions

Tuesday, Mar. 13
2:00 PM ET

Top 10 Compliance Initiatives for 2018 in small to mid-sized banks and financial institutions

Presented by 360factors

For the vast majority of small to mid-sized banks and financial institutions, managing risk and compliance requirements are a necessary but painful and complex area of their business to manage. Combined with the increasing complexities of today’s risk environment and constantly changing regulatory landscape, it’s no wonder small to mid-sized banks and financial institutions are looking for how they can streamline their compliance and risk management functions to make them more efficient and effective.

In this webinar, 360factors will discuss these Top 10 Compliance Initiatives in more details, provides potential solutions for many of these compliance initiative, and conduct a lively Q&A session to answer any questions you may have regarding these top trends.

Tuesday, Mar. 13
2:00 PM ET

Is Customer Service Dead? The Importance of Selecting the Right Merchant Processing Partner for Your Bank

Presented by BluePay

In today’s day and age, customer service is everything. Whether it's a data carrier, a healthcare provider, or even a bank, customers have many choices, and one bad experience could be the end of that relationship. In fact, 58% of lost customers will never use a business again due to a negative experience.

The success of your bank can only be measured by your customers’ success. If you’re not meeting their needs or providing an exceptional client experience, they will most likely move on to a bank that will.

It is important for your merchant processing partner to share these same values. When evaluating a solution, support should be number one, and this is what you should expect as an industry standard.

Wednesday, Mar. 28
2:00 PM ET

Should ATM Outsourcing be a Part of Your Channel Strategy?

Presented by Allpoint

Financial institutions have a long history of leveraging expert providers as outsourced resources for their ATM services. However, empirical evidence of the efficacy of an ATM outsourcing strategy has been lacking - until now. PG Research & Advisory Services recently conducted an independent study into the state of the ATM outsourcing market to find out how financial institutions view ATM outsourcing and what role it plays in distribution strategies around retail financial services.
Financial institutions of all types and sizes were interviewed to examine their ATM management practices and attitudes towards leveraging their ATM channel in support of brand expansion, competitive services and branch transformation activities. Hear from Patricia Hewitt, CEO of PGRA, as she reveals the findings and David McCrary, EVP - Product Management & Innovation at Cardtronics, discussing the trends in today’s market and the alternative ATM distribution strategies available to banks.

Register Now

*Presented along with ABA Endorsed Solutions

Questions? Please contact Jackie Lucas for more information.