Digital Accessibility Program

In recent years, litigation activity under the Americans with Disabilities Act (ADA) relating to banking web sites and mobile applications has exploded. Yet, many financial institutions still have websites that are not accessible to people with disabilities. By denying equal access to these individuals, your organization is at risk for a lawsuit. The best way to stay safe is to be sure your website and mobile apps comply with the latest accessibility standards.

Level Access works with financial institutions of all sizes to protect them from the legal risks associated with digital accessibility and litigation under the ADA.

ABA Member Benefit: Generous pricing discounts exist for ABA member banks on multi-product ADA Compliance Packages as well as individual purchases on software and services engagements.


 Program Benefits


Level Access's solutions ensure conformity with relevant laws, standards, and guidelines relating to digital accessibility, including the ADA and the Web Content Accessibility Guidelines (WCAG) – key digital accessibility requirements.

With a comprehensive suite of products and services designed to support effective, long-term accessibility programs, Level Access helps clients address the full scope of accessible technology regulations with software, consulting, and training to ensure compliance in web, mobile, and online statement and disclosure systems.


 Key Features


Access Discovery: During the Access Discovery project, Level Access will gather the data necessary to develop a strategy for retrofitting a Bank’s websites and mobile applications for accessibility.

Access Blueprint: During the Access Blueprint project, the overarching approach to digital accessibility and related legal and regulatory issues for the Bank will be jointly developed and iteratively defined. Activities include developing the following items:

  • The overall strategy for addressing key digital accessibility requirements relevant to the bank.
  • A risk and prioritization model enabling the bank to model the relative priority of working with specific systems.
  • The overall digital accessibility policies the bank will implement. 
  • A detailed implementation plan for rolling out the policy and standards across the Bank operations.

Accessibility Management Platform: The Accessibility Management Platform (AMP) provides the infrastructure to facilitate all aspects of a successful accessibility compliance program.

Accessibility Help Desk: Level Access team members will perform accessibility testing, answer technical questions related to accessibility implementation requirements (e.g., the ADA and WCAG) and address other common accessibility requests. This enables customers to have the industry’s best resources available to them with no overhead.

​Questions? Please contact Debbie Whiteside for more information.


 Upcoming Webinar

Digital Accessibility Case Study: How Eastern Bank Proactively Addressed Accessibility with Level Access
Wednesday, December 6, 2:00 PM
Register now.

 Program Contacts

ABA Endorsed Solutions
Tel: 202-663-5580
Tel: 202-663-7540 ​

Level Access
1600 Spring Hill Road, Suite 400
Vienna, VA 22182
Tel: 800-889-9659