Life, Accident and Sickness Insurance Programs

With over 45 years of experience, Affinion Insurance Solutions has emerged in the 21st century as both a leader in customer engagement and as a driving force behind a suite of insurance programs offered to bank customers.  Affinion has built excellent relationships with more than 3,000 financial institutions, including regional banks, community banks, mortgage companies, credit card issuers and national banks. These financial institutions and their customers are enjoying the benefits of a supplemental insurance program offered by Affinion, with products designed to protect customers, differentiate the institution in the marketplace, deliver incremental non-interest income and increase retention.

Affinion offers four ABA-endorsed, direct-mail insurance products:
  • The Accidental Death & Dismemberment (AD&D) insurance plan is a "Customer Appreciation" program designed to strengthen ties with bank customers and to generate incremental non-interest income. The program offers $1,000 of AD&D insurance at no cost to customers—your bank pays the premium—as well as the opportunity for the customer to purchase additional coverage at affordable rates.
  • Simplified-Issue Term Life offers customers peace-of-mind coverage based on answers to a few health questions—with no medical exam to apply and no rate increase for 10 years.
  • Hospital Accident Protection pays cash benefits—with no deductible or waiting period—for each day in the hospital due to covered accidents.
  • Recuperative Care pays daily cash benefits after a covered hospital stay to help customers recover from accidents or sickness—with no pre-existing conditions exclusion.

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Market Profile: Financial institutions with at least 15​​,000 DDA customers.

 Program Benefits

  • No financial risk—Affinion absorbs all the marketing expenses of the direct mail effort.
  • Complete turnkey operations—Affinion handles list management, production, mailing, enrollment, fulfillment, customer service, and facilitation of claims.
  • Absolute ease of implementation—Affinion works with your bank to manage the entire process from start to finish
  • Toll-free customer service gives your customers answers to all their questions.
  • Affinion has implemented a GLB and SB1 compliant privacy solution to protect non-public information of your customers and Affinion is PCI Level 1 compliant. Affinion was also awarded the prestigious ISO27001 for information security management.

​Questions? Please contact Jackie Lucas for more information.


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 Program Contacts

ABA Contact
Robin Gordon, (202) 663-5128

Affinion Insurance Solutions
400 Duke Drive
Franklin, TN 37067
Contact: Jill Crabtree
Tel: (615) 764-2334
Fax: (615) 764-5334