Issue of Interest: Consumer Banking (Credit Cards, Lending and Payments)

ABA Media Contact: Mike Townsend
Phone: (202) 663-5471
Last updated: October 9, 2017

Consumers steer the U.S. economy, and competition for consumer business remains fierce. With new freedoms granted to banks by the Financial Modernization Act of 1999, and the increased competition that came along with it, banks are creating a range of consumer banking choices.  Innovations in retail banking provide consumers with more choices and convenient ways to access bank services. It's no wonder that consumer banking is one of the most competitive areas of banking.

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