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UID:event-1779948871303-3v3nbevw@yourdomain.com
DTSTAMP:20260528T061431Z
DTSTART;VALUE=DATE:20260602
DTEND;VALUE=DATE:20260603
SUMMARY:6/2/2026 - Comments Due - Notice of Proposed Rulemaking on Improving Customer Service and Consumer Protection
DESCRIPTION:The Commission considered a Notice of Proposed Rulemaking that proposes a range of actions to address problems with offshore call centers\, including actions to encourage and facilitate onshoring of call centers\, improve customer service and security of communications\, and steps to address illegal robocall scams that originate inside foreign call centers. Read more from ABA’s regulatory chart <https://www.aba.com/banking-topics/compliance/regulatory-proposals/fcc-nprm-improving-customer-service>  (aba.com login required).
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