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Serving Those Who Serve – Obligations and Opportunities for Banks 
ABA Telephone Briefing*

U. S. troops deployed around the globe protect the freedoms of U.S. citizens and help people of other countries secure the same freedoms we hold dear. On Memorial Day, our nation honors these men and women in uniform.  As bankers we have the opportunity to offer programs and services that will directly benefit our soldiers and we gladly support our troops. But, we also have obligations to follow and compliance requirements we must meet that affect what we do for our military personnel and their families. 

During this recording of the live two-hour presentation held on June 25, our panel of speakers will review compliance requirements for banks serving military customers – including members of the National Guard. Learn how you can best support the troops by ensuring they receive the legal protections allowed by SCRA and that your institution is fully compliant with this law and other laws. Register today and get your questions answered by the experts.

Program Dates	Audio CD Now Available
Per CD Fees**	$255 ABA/Service Member • $385 Non-Member
Registration	Not applicable
Audio CD	Order Online (PDF)
Credits	Recording approved for 2.50 CFMP and 2.50 CRCM credits.   The Institute of Certified Bankers (ICB) is dedicated to promoting the highest standards of performance and ethics within the financial services industry.

Topics will include:

• Review of the mandates of the Servicemembers Civil Relief Act
• Recent developments under the Talent-Nelson Amendment
• New requirements of the Homeowners Assistance Program under the
  American Recovery and Reinvestment Act
• Additional information and resources for military customers and their families.

Speakers

• Marcus Beauregard, Policy Analyst, Department of Defense State Liaison Office, Office of the Deputy Under Secretary of Defense, Military Community and Family Policy, Arlington, VA
• Andrew M. Egeland, Jr., Major General, USAF (Ret.), President/CEO, Association of Military Banks of America, Warrenton, VA
• Katie Savant, Deputy Director, Government Relations, National Military Family Association, Alexandria, VA
• Charles Lowery, Acting Director for Military Saves Campaign, Washington, DC
• Colonel Shawn Shumake, U.S. Army, Director of the Office of Legal Policy, Office of the Under Secretary of Defense for Personnel and Readiness, Program Integration, Arlington, VA
• Tammy Jo Snyder, Vice President, First National Bank, Midwest City, OK
• Robert Rowe, Vice President and Senior Counsel, American Bankers Association, Washington, DC (moderator)