Logo: ABA.com - American Bankers Association

Login | Home | Contact Us | Site Map
Go to: ConsumersGo to: AffiliatesGo to: Press




Deposit Products and Services for Small Businesses

Course Catalog | Registration

Deposit Products and Services for Small Businesses will provide students with an understanding of general banking needs. The course will discuss common deposit and non-credit products by focusing on the benefits to the small business customer. Special emphasis will be placed on connecting the needs of different bank products with the life cycle of the business.

Price $130 Nonmembers / $95 Members
Course Credits AIB: 0.25 ; ICB: 2.5 CCSP; CPB
Prerequisites None
Required Software None
Optional Software Adobe Acrobat Reader and RealPlayer

Audience

Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.

Learning Objectives

After completing this course, students will be able to:

  • Define the small business market and identify the banking needs of small business customers
  • Explain the importance of small business customers to banks
  • Describe the features and benefits of business products and services
  • Compare and contrast features and benefits for the products and services available to small businesses
  • Identify the life stages of a small business and the products and services that target their needs


Questions? Please contact training@aba.com for more information.

Members Only Content - Members Only Content