Fundamentals of Small Business Banking

Course Catalog | Registration

Fundamentals of Small Business Banking presents ways to build successful relationships with small business clients by gaining knowledge of the small business market. This course focuses on how small businesses have different needs at different stages of their operating and business cycles. This course provides the opportunity to learn these stages and apply learnings to meet the small business clien'ts needs. REVISED: 2009

Price $130 Nonmembers / $95 Members
Course Credits AIB: 0.25 ; ICB: 2.75
Prerequisites None, although familiarity with general banking practices is recommended
Required Software None
Optional Software Adobe Acrobat Reader and RealPlayer

Audience

Bank personnel who have had limited exposure to the small business market but are responsible for servicing or selling to small business customers. 

Learning Objectives

After completing this course, students will be able to: 

  • Identify common characteristics of small business markets
  • Describe different business legal structures
  • Identify common characteristics of small business markets
  • Match business products and services to business cycles
  • Compare the operating cycles of various business types
  • Identify the life stages of businesses.


Questions? Please contact training@aba.com for more information.