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Frequently Asked Questions
Having a problem or need a question answered?  Please use this page for assistance.

  • Contact Information

  • American Bankers Association
    1120 Connecticut Ave NW - Washington, DC 20036
    1-800-Bankers

    CareerBank.com
    6183 Executive Blvd - Rockville, MD 20852
    877-468-9536

  • How do I post a job?
    Step 1: Go to the registration page to purchase a package and obtain an account.
    Step 2: login on aba.careerbank.com and follow instructions for job positng.


  • How do I post a resume or search for a job?  Read Careerbank.com's first-time user instructions.


  • What is a job agent/resume agent?
    A job agent allows the job seeker to set up alerts of positions they are interested in.  If a job is posted to the site that matches the criteria set up by the job seeker, an email is sent to them alerting them to that job opportunity. 

    A resume agent does the same for employers by emailing the potential job seeker's resume to the employer job contact. Employers set parameters on the type of resume/candidate they are interested in.


  • Advertising information:
         - general information including rates and requirements
         - contract information/ad scheduling, contact webmaster


  • Invoice questions - contact CareerBank.com at 877-468-9536


  •  Is my bank an ABA member? Contact Shelley Groves 202-663-7586


  • Missing/old resume and missing/old job postings - contact CareerBank.com at 877-468-9536


  • Careerbank.com Resources: collection of articles will keep you informed of industry developments, assist you in honing your career-related skills and help you with career advice that focuses on your unique needs.


  • General questions about the Job Resume Bank, contact Samantha D'Alessio 202-663-5049


  •  Technical difficulties with the Job Bank site and/or account problems - contact CareerBank.com at 877-468-9536


  • ABA job inquiries - call 1-800-BANKERS and ask for the Human Resource Dept.