ABA Banking Basics Catalog

Business Lending

• AIB Small Business Banking Certificate Curriculum
• Credit Products for Small Businesses
• Fundamentals of Small Business Banking
• Introduction to Analyzing Financial Statements
• Overview of Financial Statements
• Small Business Borrowing

General Banking Knowledge

• AIB Bank Service Provider Certificate Curriculum
• Banking Today
• Ethical Issues for Bankers
• Understanding Bank Products

Management and Leadership

• AIB Supervisor Certificate Curriculum
• AIB Team Leader Certificate Curriculum
• Coaching for Success
• Corrective Action
• Hiring the Best
• Managing Employee Relations
• Performance Management
• Rewards and Recognition

Business and Retail Sales and Marketing

• Building and Retaining Customer Relationships Curriculum
• Calling on Small Business Customers
• Cross-selling Deposit Products
• Deposit Products and Services for Small Businesses
• Effective Client Referrals
• Event Based Selling
• Introduction to Relationship Selling
• Qualifying Mortgage Prospects
• Relationship Selling to Small Business Customers
• Retirement Products for Small Businesses
• Sales Coaching in the Bank
• Servicing and Growing Small Business Relationships
• Successful Sales Campaigns
• Tele-consulting Curriculum

Retail Banking and Consumer Lending

• AIB Bank Teller Certificate Curriculum
• AIB Call Center Representative Certificate Curriculum
• AIB Personal Banking Certificate Curriculum
• AIB Customer Service Representative Certificate Curriculum
• Consumer Credit Products
• Fundamentals of Consumer Lending
• Introduction to IRAs
• Personal Tax Return Analysis
• Referring Insurance and Annuity Clients
• Referring Investment Clients
• Referring Trust Clients
• Revitalizing Customer Service: Parts 1 and 2
• Robbery and Bank Security
• Today's Teller (Curriculum)

Workplace Fundamentals

• Business Etiquette
• Dealing Effectively with Co-workers
• Improving Productivity
• Managing Change
• Managing Time at Work
• Meetings That Work
• Presentation Skills
• Telephone Etiquette
• Writing Bank Correspondence

Frontline Compliance Training
(Free to ABA Member Banks)

• Americans with Disabilities Act
• Bank Bribery Act
• Bank Protection Act
• Bank Secrecy Act
• Bank Secrecy Act (BSA) for Lenders
• Bank Secrecy Act (BSA) for Tellers
• Community Reinvestment Act (Reg BB)
• Completing a Currency Transaction Report
• Customer Identification Program
• Elder Financial Abuse
• Electronic Funds Transfer Act (Reg E)
• Equal Credit Opportunity Act (Reg B)
• Expedited Funds Availability Act (Reg CC)
• Extending Credit to Bank Insiders (Reg O)
• Fair Credit Reporting Act (FCRA)
• Fair Housing Act
• Fair Lending
• FDIC Insurance Coverage
• Flood Disaster Protection Act
• Home Mortgage Disclosure Act (HMDA)
• Information Security and Red Flags
• Office of Foreign Assets Control (OFAC)
• Privacy for Customer Contact Personnel
• Real Estate Settlement Procedures Act (RESPA)
• Recognizing and Preventing UDAAP 
• Regulatory Compliance for Bank Marketers (Curriculum)
• Regulatory Compliance for Call Center Representatives (Curriculum)
• Regulatory Compliance for Consumer Lenders (Curriculum)
• Regulatory Compliance for Customer Service Representatives (Curriculum)
• Regulatory Compliance for Financial Managers (Curriculum)
• Regulatory Compliance for Personal Bankers (Curriculum)
• Regulatory Compliance for Tellers (Curriculum)
• Reg Z Adjustable Rate Mortgages
• Reg Z Advertising
• Reg Z Credit Cards
• Reg Z HELOCs (Open-End Credit)
• Reg Z HOEPA (Sect.32) Loans and Higher-Priced Mortgage Loans
• Reg Z Installment and Home Equity Loans (Closed-End Credit)
• Reg Z Mortgages (Closed-End Credit)
• Reg Z Non Home Secured (Open-End Credit)
• Reg Z Overview
• Reg Z Private Higher Education Loans
• Reg Z Reverse Mortgages
• Reg Z Right of Rescission
• Reserve Requirements for Depository Institutions (Reg D)
• Serving Your Military Customer
• Sexual Harassment in the Workplace
• Sexual Harassment in the Workplace for Managers
• The S.A.F.E. Act - Secure and Fair Enforcement for Mortgage Licensing Act *NEW
• Truth in Savings Act (Reg DD)
• Unlawful Internet Gambling Enforcement Act (UIGEA) (Reg GG)
• USA PATRIOT Act

Online Courses for Compliance Professionals

New online lending compliance training
Via your desktop, iPad^® or on most tablets!

Online Courses for Compliance Professionals

• Anatomy of a Regulation for Compliance Professionals *NEW
• Community Reinvestment Act, Community Bank (CRA) for Compliance Professionals
• Community Reinvestment Act, Large Bank (CRA) for Compliance Professionals 
• Credit Card Regulations for Compliance Professionals
• Elements of a Compliance Program for Compliance Professionals 
• Equal Credit Opportunity Act (ECOA) for Compliance Professionals 
• Fair Credit Reporting Act (FCRA) for Compliance Professionals 
• Home Mortgage Disclosure Act (HMDA) for Compliance Professionals
• Loans to Insiders (Reg O) for Compliance Professionals 
• National Flood Insurance Regulations for Compliance Professionals
• Real Estate Settlement Procedures Act (RESPA) for Compliance Professionals 
• Reg Z Closed-End Credit for Compliance Professionals
• Reg Z Open-End Credit for Compliance Professionals
• Servicemembers Civil Relief Act (SCRA) for Compliance Professionals
• Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) for Compliance Professionals

ABA Commercial & Business Banking

Level 5 is Available NOW!

Evaluating and Structuring Commercial Loans

• Level 1: Understanding Business Borrowers
• Level 2: Analyzing Business Financial Statements and Tax Returns
• Level 3: Analyzing Personal Financial Statements and Tax Returns
• Level 4: Qualitative Analysis and Determining a Credit Risk Rating
• Level 5: Loan Structuring, Documentation, Pricing and Problem Loans *NEW

Residential Lending

Residential Lending Overview

• Appraisal Procedures
• Completing the HUD-1
• Discovering FHA Programs
• Elements of Title Insurance 
  
• Essentials of Mortgage Lending
• Explaining Loan Modifications 
• Gathering the Facts on Mortgage Fraud
• Processing and Underwriting Credit
• Processing Income and Assets
• Reviewing the Appraisal Report

RMA Commercial & Business Banking

The Commercial Real Estate Lending Decision Process

• Complete CRE Lending Decision Process Series (1-6)
• Series 1: Types of CRE Loans, Risk Areas and Performance Drivers
• Series 2: The CRE Underwriting Process
• Series 3: Financing Different Types of Commercial Properties
• Series 4: Understanding and Evaluating Leases, Appraisals and Environmental Assessments
• Series 5: Loan Structure and Documentation Considerations
• Series 6: Construction Lending

The Lending Decision Process

• Complete Lending Decision Process Series (1-6)
• Series 1: Evaluating Industry, Markets and Management
• Series 2: Evaluating Quality of the Borrower's Financial Reports
• Series 3: Analyzing the Company's Financial Performance and Financial Condition
• Series 4: The Cash Cycle, Seasonality and Discovering Borrowing Causes and Repayment Sources
• Series 5: Analyzing Cash Flow Statement and Measuring Repayment Ability
• Series 6: The Cash Cycle and Seasonality

Wealth Management & Trust

Building Trust Expertise Level 1

• Introduction to Estate Planning
• Introduction to Investment Management
• Introduction to Trust Administration

Building Trust Expertise Level 2

• Discretionary Distributions
• Estate Planning for Marital Deduction
• Estate Planning Overview
• Federal Estate and Gift Taxes
• Fiduciary Income Tax
• Fiduciary Law
• Investments I
• Managing Trust Accounts
• Retirement Planning

Building Trust Expertise Level 3

• Estate Planning for the Business Owner
• Estate Planning for Charitable Giving
• Estate Planning Final Case Study
• Estate Planning for Lifetime Gifts
• Financial Planning Skills
• Generation Skipping Transfer Tax
• Investments II
• Life Insurance and Annuities

Private Banking

Private Banking Overview

• Asset Allocation - An Introduction
• Asset Classes (Part I)
• Asset Classes (Part II)
• Mutual Funds - An Introduction
• Mutual Funds - Investing
• Private Banking & Wealth Management - An Introduction
• Private Banking & Wealth Management - Financial Planning
• Private Banking & Wealth Management - Overview of Investing
• Private Banking & Wealth Management - Relationship Management
• Private Banking & Wealth Management - Techniques of Investing

Software Skills

Updated Microsoft® Office Catalogs

• Microsoft® Office 2003
• Microsoft® Office 2007
• Microsoft® Office 2010

Project Management Fundamentals
ABA Member Registration | Non-Member Registration