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Elder Financial Abuse

Course List | ABA Member Registration | Non-Member Registration

 

*Reviewed: Jan. 2013
(*Reviewed to meet current regulations, but no changes were made.)

 

Elder Financial Abuse points out the signs and symptoms of elder abuse and how to act on behalf of an elderly person who is being abused. This course teaches frontline employees how to protect a senior's  self–esteem as well as of his or her means of subsistence when employees suspect that an elderly person is being harmed financially.

Price $75 Nonmembers / $55 Members
ABA Frontline Compliance This course is available to ABA Member banks at no cost under a license agreement. Learn more.
Course Credits AIB: 0; ICB: 0.5 CRCM, CTFA (FP)
Prerequisites None
Required Software None
Optional Software Adobe Acrobat Reader and RealPlayer


Audience

Tellers, CSRs and other Frontline bank employees.


Learning Objectives

After completing this course, students will be able to:

  • Identify financial abuse
  • Describe why seniors are vulnerable to financial abuse
  • Examine the laws pertaining to elder financial abuse
  • Identify the role banks play in recognizing the signs of elder financial abuse

 

 

​Questions? Please contact training@aba.com for more information.