Certified Regulatory Compliance Manager (CRCM)

About CRCM | Apply | Exam Information | Exam Outline | Benefits
Maintain Certification | Advisory Board

About the CRCM

The Certified Regulatory Compliance Manager certification is designed to:

  • Establish a recognized standard of knowledge and competence for regulatory compliance professionals working in the financial services industry
  • Formally recognize those who meet these standards
  • Provide employers with a tool to identify skilled, knowledgeable professionals
  • Support the benefits of professional continuing education and development
Knowledge areas
  • Credit
  • Deposits
  • Bank Operations
  • CRA
  • Privacy
Who should pursue it
  • Compliance officers
  • BSA/AML officers
  • CRA officers
  • Regulators
  • Compliance auditors
  • Bank counsel

Eligibility requirements

 Please note:  The ICB certifications are based on U.S. laws and regulations and are therefore not offered outside the U.S.

You must meet the following prerequisites in order to qualify to take the CRCM certification examination.  If you are uncertain as to whether or not you meet the eligibility requirements to sit for the exam, please submit a resume to icb@aba.com.

1. Professional Experience & Education

  • A minimum of three (3) years of U.S. experience as a compliance professional with primary responsibility for the full range of compliance functions is required. Compliance functions include (but are not limited to) performing compliance reviews and your ability to manage appropriate strategies to help the bank comply with U.S. federal laws and regulations; AND
  • A minimum of 80 hours of compliance-related training within the last five (5) years

Training includes conferences, seminars, schools, online training and webinars that relate directly to the CRCM Examination Outline. These programs could be sponsored by your employer or an outside training provider in addition to ABA programs.  Please attach to your application an excel spreadsheet or a transcript from your HR department of training hours earned.

To calculate training hours when they are not listed, add the total instruction hours received minus meals and/or break times. This information must be documented on or attached to the CRCM certification application.

Following are examples of training that counts toward the 80 hours of required compliance-related training:

*Candidates may only report a maximum of 30 hours for reviewing the ABA Reference Guide to Regulatory Compliance and/or completing the ABA Online Review Course for the CRCM Exam.

2. Professional Reference
One letter of recommendation is required from a senior official (i.e., CEO, president, department head, etc.) at your organization attesting to your qualifications for certification including your compliance experience as well as your ethical character.  The letter must be signed and on corporate letterhead.

3. Ethics Statement
Each candidate must sign ICB's Professional Code of Ethics statement.  Please note -- you must furnish all pertinent information about any convictions or pleas of nolo contendere on the grounds of fraud, embezzlement, unfair or deceptive practices, securities law violations, misappropriation of property, fraudulent conversations or any civil or administrative action from which you have been previously found liable.

4. Application
You must complete and submit the application. You are required to meet the eligibility requirements in place at the time that you submit your application.

Maintenance requirements

To maintain your CRCM in good standing, you must adhere to ICB's Professional Code of Ethics, pay an annual fee, and complete 60 credits of continuing education every three years.


Examination Fees*
School/Conference Application and Exam Fee
PSI Testing Center Application and Exam Fee
Exam Site Change Fee
(for all exam site change requests less than 1 week prior to School/Conference Exam Date or less than 3 days prior to a PSI Testing Center Exam Date)
Exam Retake Fee
School/Conference Exam
PSI Testing Center Exam

Exam Withdrawal Fee $125
* The Exam Fee, minus a $100 nonrefundable Application Fee, is 100% refundable upon written request prior to the published withdrawal deadline. A $125 withdrawal fee is assessed if a candidate cancels or withdraws after the published withdrawal deadline from a scheduled exam date for which the candidate is registered. However, requests for withdrawal received on or less than fourteen (14) business days prior to the exam date will not be honored and the entire exam fee will be forfeited. ICB will consider waiving the forfeiture fee in case of a medical emergency. Your request for such a waiver must be made in writing and supported by documentation from a physician, which clearly states that you are unable to appear for the exam due to personal or immediate family medical issues. Requests will be reviewed on a case-by-case basis.

Membership Fees**
Annual Membership Fee $199
Multiple Certification Discount $350 (2 certifications)
$450 (3 or more)

** Membership Fee is assessed annually every year after certification has been granted.
Fees are subject to change without notice.

Benefits and services

Click here for more information about CRCM benefits.

Free Frontline Compliance Training

ABA member banks, sign up now to take advantage of ABA Frontline Compliance: free online courses plus all the functionality of our Learning Management System (LMS). This program will save your bank thousands of dollars in training expenses, manage enrollment and tracking of compliance training and simplify reporting.

Questions? Please contact icb@aba.com for more information.


 CRCM Resources