|Sunday, June 8|
|9:00 am-1:00 pm
|8:00 am-7:30 pm
||New Attendee Welcome|
||Deep Dive Expanded Sessions|
|Deep Dive #1: Building Blocks of an Effective Compliance Risk Management Framework|
- For Large Banks
Lyn Farrell, CRCM, CAMS, AMLP, Managing Director, Treliant Risk Advisors LLC
Sterling W. Hening, CRCM, Vice President, Compliance, Capital One Bank (USA) NA
Yvette Hollingsworth, Executive Vice President, Chief Compliance Officer, Wells Fargo
Sharri Logsdon, Compliance Executive, Consumer & Business Regions Financial Corporation
Deep Dive #2: Building Blocks of an Effective Compliance Risk Management Framework
- For Medium Size Banks
The CFPB expects regulated institutions to have a compliance management system adapted to its business strategy and operations. Banks are expected to comply with financial laws and regulations and have a program to prevent and address instances of consumer harm. This session will discuss basic regulatory expectations as well as emerging best practices that will assist compliance professionals in maintaining such a program in the unique environment of a mid-size bank.
Jeffrey A. Asher, CRCM, CAMS, Senior Vice President, FirstBank Holding Company
Cara C. James, CRCM, Senior Vice President and Director of Compliance, Arvest Bank
María De Lourdes Jiménez, Esq., Senior Vice President and Manager, Corporate Compliance Division, Popular, Inc.
|Deep Dive #3: Building Blocks of an Effective Compliance Risk Management Framework|
- For Community Banks
Regulators are now expecting and testing for strong Compliance Risk Management (“CRM”) programs, even in the smallest of community banks. A strong compliance risk framework can help you to manage the workload arising from the myriad of regulatory changes over the past few years. Let David Dickinson and Jim Bedsole walk you through the blueprint of an effective CRM program.
Sandra K. Chapman, CRCM (Sandy), Senior Vice President, Chief Compliance Officer, Busey Bank
Jim Bedsole, CRCM, CBA, CFSA, Director of Compliance, Armed Forces Bank
David A. Dickinson, President, Banker's Compliance Consulting
||Lunch on Your Own|
| 2:00-3:15 pm
||Concurrent Sessions: Series #1|
|1A: Flood Insurance: Where Are We Now and Where Are We Going? Repeated in 2A|
Big changes are coming in the flood area and in this session, you will hear a complete status update on pending and current flood insurance regulatory changes as well as issues surrounding implementation of the Biggert-Waters Act. You will hear effective dates for changes along with details of the specific requirements. Also, speakers will discuss policy and procedure changes and training that will need to be implemented at your bank now along with what we project will be the timeline for future changes.
Virginia O'Neill, Vice President, Assistant Chief Counsel for Regulatory Compliance, Center for Regulatory Compliance, American Bankers Association,
Randall B. Reed, Assistant General Counsel, Wells Fargo Law Department
Rich Slevin, Senior Territory Training Manager-Chicago (IA, IL, IN, KY, MI, MN, OH, TN & WI), National Flood Insurance Program (NFIP) Training
H2O Partners, Inc.
|1B: The Hottest Topics in HR Compliance Repeated in 2B|
The intersection of human resources and regulatory compliance can present significant challenges for financial institutions. Learn what to look for and how to partner with your HR team to avoid common pitfalls
Sharri Logsdon, Compliance Executive, Consumer and Business, Regions Financial Corporation
Christinne L. Johnson, CRCM, Executive Vice President, FirstBank Data Corporation
Stacey McDuffa Turner, Manager of Human Resources Risk Management and Employment Counsel Vice President, Regions Bank
|1C: Oops We Screwed Up! What to Do When You Find Something Yourself - General Remediation Issues Repeated in 2C|
The good news: Your detective monitoring works; the bad news: you’re identified a control breakdown that has business and customer impacts … now what do you do? This session will focus on next steps and important considerations of a remediation process including assessment, root cause, potential customer harm, restitution, escalation, employee actions and other key remediation activities. The session will also discuss impacts from the recent CRPB’s Responsible Business Conduct bulletin including discussion of self-reporting, the need for timely action and opportunities to mitigate potential enforcement action.
Moderator for 1C: Christopher T. Spellman, CRCM, Senior Vice President and Corporate Compliance Director, Heartland Financial USA, Inc.
Moderator for 2C: Michael Dosedel, Senior Vice President and Wells Fargo Home Mortgage Compliance Manager, Wells Fargo Home Mortgage
Elliot H. Berman, Principal, Bowtie Advisors, LLC
F. John Podvin, Of Counsel, Haynes and Boone, LLP
1D: Current Trends and Threats in Cyber Security Repeated in 2D
With the advent of “smart” devices and electronic convenience, the dynamics of the type of risks in banking has changed significantly. How do you plan for such potential risks? What are the emerging cyber-threats you should be concerned about. In this session we will discuss the top three emerging internal and the top three external cyber threats to your institution and how you prepare for them.
Debra Geister, Senior Vice President, AML and Fraud, MetaBank
Michael B. Benardo, Chief, Cyber Fraud and Financial Crimes Section, Division of Risk Management Supervision, Federal Deposit Insurance Corporation
Jonathan Jackson, Information Security Manager, Metabank
1E: Change Management Repeated in 2E
Managing change within your institution can no longer be an informal process. From regulators asking to see your process to the onslaught of new regulations demanding a formalized process, a formal approach to change ensures a strong risk management program. This session will explore best practices in executing a successful enterprise change management process, using regulatory change as the primary focus for the discussion. Our experts will discuss:
Selling the need for an enterprise change process;
Who are the stakeholders and defining what is change for the stakeholders;
Making it work - success stories or not-so successful stories, or lessons learned;
Strategies for rolling it out;
Using technology to make it work or do you need a fancy system at all?
Recordkeeping and reporting;
One size does not fit all.
Mary A. Clouthier, Vice President and Director of Consumer Bank Enterprise Compliance, US Bank, NA
Susanna K. Tisa, Chief Business Officer, Treliant Risk Advisors
1F: Payments 2014: Emerging Regulatory Concerns Repeated in 2F
Experts will discuss not only new payment products and their potential compliance risks, but they will also delve into the new risks associated with existing products. From mobile wallets to pre-paid cards to virtual currency to remote deposit capture – we’ll cover it all.
Stephen Kenneally, AAP, Vice President, Center for Regulatory Compliance, American Bankers Association
|1G: Is This UDAAP or Not? Case Studies in Managing UDAAP at Your Institution|
Repeated in 2G
UDAAP compliance is tricky. While there are definitions of “unfair”, “deceptive” and “abusive”, there is not much guidance on how to apply them in real life financial services situations. In this interactive session, regulatory experts will use case studies to illustrate how to analyze products, marketing and servicing issues for UDAAP compliance.
Lyn Farrell, CRCM, CAMS, AMLP, Managing Director, Treliant Risk Advisors LLC
Gregory Imm, Senior Vice President/Chief Compliance Officer and Director, Community Affairs/Fair Lending & Responsible Banking, Fifth Third Bank
|1H: HMDA – Same Song, New Verse Repeated in 3G|
We all knew it was coming and now it’s just about here! The speakers for this session will discuss the long-awaited changes to HMDA data requirements, as well as the new data collection requirements for small businesses. You will hear about what you can do NOW to get ready for these changes. And, as we plan for all these new changes, we can’t forget about the importance of current data integrity submission requirements. This session will provide you with information, ideas, and tips for managing current HMDA requirements, as well as how to begin planning for the changes coming in the near future.
Cindy Williams, CRCM, AAP, Compliance Consultant, Wells Fargo Regulatory Risk Management
Ana M. Foster, Vice President, Risk and Compliance Officer, Cambridge Trust Company
Rick Freer, Senior Director, Exam and Compliance Programs, ABA Center for Regulatory Compliance, American Bankers Association
Lucy H. Griffin, President, Compliance Resources, Inc., Reston, VA
||Travel to Next Session|
||Concurrent Sessions: Series #2|
|2A: Flood Insurance: Where Are We Now and Where Are We Going? Repeated from 1A|
|2B: The Hottest Topics in HR Compliance Repeated from 1B|
|2C: Oops We Screwed Up! What to do When You Find Something Yourself- General Remediation Issues Repeated from 1C|
|2D: Current Trends and Threats in Cyber Security|
Repeated from 1D
|2E: Change Management Repeated from 1E|
|2F: Payments 2014: Emerging Regulatory Concerns Repeated from 1F|
|2G: Is This UDAAP or Not? Case Studies in Managing UDAAP at Your Institution |
Repeated from 1G
|2H: Partners in Preventing Senior Financial Abuse and Exploitation Repeated in 3C|
In 2011, the first of the baby boom generation reached what used to be known as retirement age. For the next 18 years, boomers will be turning 65 at a rate of one every 8 seconds. With the “Silver Tsunami” gaining steam, seniors represent a growing share of the American population. This session will feature partners in preventing senior financial abuse and exploitation, including consumer educators, regulators and other bankers. Panelists will highlight current trends in senior financial abuse and exploitation, including an update on SARs reporting and interagency guidance. Finally, banking peers will discuss their strategies for consumer education and frontline training to better serve their senior customers and prevent senior financial abuse.
Jilenne Gunther, Senior Strategic Policy Advisor, Public Policy Institute, AARP, Washington, DC
||Travel to Next Session|
||General Session: Best Practices in Responding to Your Customers: From Phone Calls to Branch Visits to Web Queries: Personal Opportunities to Make a Difference|
Lucy H. Griffin, President, Compliance Resources, Inc.,
Chuck Lewis, CRCM,Vice President, MBA Compliance Services, Missouri Bankers Association
Stuart J. Lehr, CRCM, Industry Principal - Finacle, Infosys Technologies Ltd.
Michael D. Maher, CRCM, Executive Vice President – Consumer Lending, Cross Group Compliance and Operational Risk, Wells Fargo Consumer Lending Group
||Opening Reception in the Marketplace|