ABA Insurance Risk Management Annual Forum

February 2 - 5, 2014 • Hilton La Jolla Torrey Pines • La Jolla, CA

Overview | Registration/Fees | Program | Venue | Sponsors

Program Schedule

The 2014 ABA Insurance Risk Management Forum is under development.
Please check back for continuing program updates.

Review the 2013 program below to understand the depth and breadth of the Forum content,
and what you can expect in the 2014 program.

2013 Conference Program

Sunday, February 3
1:30 - 2:30pm	WELCOME TO THE ABA INSURANCE RISK MANAGEMENT FORUM Welcome to the 2013 ABA Insurance Risk Management Forum for new risk managers and attendees. Conference Chair, Linda Collins, would like to personally welcome each one of you to the Forum and help answer any questions you may have regarding this event. Come meet your peers and learn how to take advantage of the opportunities offered by the sessions, ancillary meetings and networking events. BASEL COMPLIANCE UPDATE: WHAT YOU NEED TO KNOW As more banks are now subject to Basel Regulatory Guidelines on the Advanced Measurement Approach (“AMA”), Angelos Deftereos will also review those guidelines and present the basics of why insurance can be both economic and an effective mitigant for capital. Moderator: Linda Collins, ARM, AIS, Vice President and Insurance Officer, FirstMerit Bank Speaker: Angelos Deftereos, Operational Risk & Insurance Consultant
2:45 - 4:30 pm	WHERE CYBER LIABILITY COVERAGE STARTS OR ENDS Cyber liability is an evolving exposure as well as an evolving insurance product. This session will review the history of the coverage, comparing and contrasting the special policies to seemingly similar coverage afforded under GL, Bond, and Computer Crime forms. Our speakers will outline what is required to underwrite, i.e. application information, and additional data relative to IT security and privacy, as well as, discuss various coverage insuring agreements, looking at legacy vs. current forms. They will also discuss establishing meaningful limits and retentions, as well as, premium benchmarks. Moderator: Robert Brewer, Jr., First Vice President, Insurance Risk Manager, First Niagara Financial Group, Inc. Speakers: Scott Kannry, Vice President, Financial Services Group, Aon Thomas Reagan, Technology Underwriter, Beazley Group
5:30 - 6:30 pm	OPENING ABA RECEPTION Hosted by the ABA Advisory Board Members and Corporate Partners. All are welcome!
6:30 pm	MARSH NETWORKING EVENT Enjoy a fun‑filled evening with delicious food and cocktails in our Marsh Casino while watching Super Bowl XLVII! All registered bankers are invited to attend this networking event.

Monday, February 4
7:30 am - 5:00 pm	REGISTRATION OPEN
7:30 - 8:30 am & Noon - 1:30 pm	TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.
8:30 - 9:30 am	OPENING GENERAL SESSION *Welcome from Forum Chair* Linda Collins, ARM, AIS, Vice President and Insurance Officer, FirstMerit Bank KEYNOTE PRESENTATION A Stormy Future: The Growing Risks and Costs of Extreme Weather Events There is evidence from all around the world that society is increasingly vulnerable to the impacts of weather related natural catastrophes. Hurricane Sandy, Typhoon Botha in the Philippines and this past summer’s devastating drought and record-high temperatures are only the latest reminders of the far-reaching impacts that climate change and extreme weather events pose. This morning’s keynote speakers will share a more complete and accurate picture of what climate change means for the risk and insurance industries and society as a whole to help us understand how we may recognize and manage the risks posed by climate change and the severe weather events that are becoming the new normal. Speakers: Cynthia McHale, Director, Insurance Program, CERES Dr. Curt Stager, Professor of Natural Sciences, Paul Smith’s College and Adjunct Professor, Climate Change Institute, University of Maine, Orono
9:45 - 11:00 am	CYBER EXPOSURES & CLAIMS - LESSONS LEARNED We will look at risk management practices unique to cloud computing, mobile banking, social media and typical insurance pitfalls including: Vendors limited liability Exposures from phishing attacks Disgruntle employees Theft of mobile devices, memory sticks, thumb drives Cyber Claims - Scenario - Case Study What do you do with a cyber loss? Did the insurance policy work? Where is there room for improvement? Expenses incurred? Moderators: Frank Lagerstedt, Executive Director, Morgan Stanley Roberta Nebel, Director, Global Head of Insurance Advisory, Barclays Speakers: Peter Foster, Senior Vice President, Network Security, Willis North America Robert Parisi, Jr., Managing Director & National Practice Leader for Technology, Network Risk and Telecommunications, Marsh Roc Starks, CIC, CRM, Senior Vice President, Director of Corporate Insurance, RBS-Citizens Bank, NA
11:00 am - Noon	THE AFTEREFFECTS OF SANDY... AN AUTOPSY Lessons to be learned about preparedness, business continuity planning and coverages. We’ll look at the most common policy potholes insurers are seeing from this and other recent events to help you know what are the most common areas of misunderstanding or gaps and how to avoid them and/or fix them. Some examples: Application of percentage deductibles Definitions of flood zones Contingent business interruption Off-premises power Moderator: Frank Lagerstedt, Executive Director, Morgan Stanley Speakers: Jill Dalton, Partner‑in‑Charge, Dempsey Partners, LLC Elizabeth Magennis, Executive Vice President, Chief Lending & Relationship Officer, North Jersey Community Bank
Noon - 1:30 pm	LUNCH ON YOUR OWN - MEET WITH OUR CORPORATE PARTNERS We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.
1:30 - 2:30 pm	COMBATING FINANCIAL INSTITUTION FRAUD The current economic uncertainty has created a “perfect storm” for potential bank fraud schemes. This session will provide information on: How to navigate safely through the legal and regulatory maze of managing HELOCs. Deterring Wire Transfer Fraud Recent Trends in the Identification of Insider Frauds Fraud Risks Associated with Third Party Entities Best Practices for Ensuring Your Bank does not become a Victim of Fraud. Moderator: Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation Speakers: Shirley Inscoe, Senior Analyst, Aite Group, LLC. Tracey Santor, Second Vice President, Fidelity, Travelers
2:45 - 3:45 pm	LENDER-PLACED INSURANCE... PERSPECTIVES OF AN INSURER AND A REGULATOR Representatives from any firm that originates or services loans with real estate as collateral will want to attend this session. We will provide updated information on the lender-placed marketplace. The discussion will include challenges and opportunities presented by the current economic and regulatory environments, loss mitigation ideas and a discussion with a representative from the CFPB. Moderator: Jill Combs, Senior Vice President, Risk & Insurance Management, Wells Fargo & Company Speakers: Mitchell Hochberg, Senior Counsel, Consumer Financial Protection Bureau (CFPB)
4:00 - 5:00 pm	BANKER PROFESSIONAL LIABILITY - COVERAGES - DEFINITIONS - EXCLUSIONS In this nuts and bolts session, we will walk through a policy, examining how it is phrased and how exclusions are interpreted. Our speakers will give a history of the product, its conceptual challenges and (hence) areas of potential ‘friction’ including definition of claim (Formal – Informal), some troublesome definitions and some troublesome exclusions. Moderator: Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation Speaker: Stephen Burnhope, Deputy Chairman, Financial & Professional Risks, Arthur J. Gallagher International
6:00 pm	AON NETWORKING EVENT Please join colleagues at this networking event held at Emeril Lagasse’s Tchoup Chop. The reception will provide attendees an opportunity to relax and mingle over cocktails and hors d’oeuvres in a fun and relaxed setting. All registered bankers are invited to attend this offsite event. Transportation will be provided with shuttles beginning at 5:45pm.

Tuesday, February 5
7:30 am - 5:00 pm	REGISTRATION OPEN
7:30 - 8:30 am & Noon - 1:30 pm	TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.
7:30 - 8:15 am	CAPTIVES - NEW STATE TAX ISSUES State tax issues have become a front burner issue for captives on at least two fronts: 1. Increased state interest in collecting taxes relating to direct placements to captives and restructuring captive operations to ameliorate such tax obligations; and 2. Attempts to include captive income in the combined return (similar to consolidated return at the federal level) when most entities have concluded in the past that insurance company income should be excluded. Moderator: Frank Lagerstedt, Executive Director, Morgan Stanley Speaker: P. Bruce Wright, Partner, Sutherland Asbill & Brennan, LLP
8:30 - 9:30 am	ECONOMIC OUTLOOK We’ll look at the risks and opportunities ahead in an Obama second term, including debt and budget issues, housing and real estate markets, and international risks at this panel featuring ABA Chief Economist Jim Chessen and two bank chief economists. Moderator: Roberta Nebel, Director, Global Head of Insurance Advisory, Barclays Speakers: Scott Brown, Ph.D., Senior Vice President, Chief Economist, Raymond James & Associates Inc. James Chessen, Executive Vice President and Chief Economist, American Bankers Association Gregory Miller, Senior Vice President and Chief Economist, SunTrust Banks, Inc.
9:45 - 11:00 am	CORPORATE PARTNERS LEADERSHIP PANEL Gain expertise from a wider variety of industry experts including: This panel promises to provide a lively exchange of ideas and opinions on such diverse insurance industry topics as where the market is going, what new products are on the horizon, what valuable enhancements are being made to existing products and what's the latest news from various market‑leading carriers and brokers. A rapid‑fire format will keep the information flowing as all panel participants weigh in on the wide variety of issues. Moderator: Larry Goanos, Chief Executive Officer, Andros Risk Services Speakers: David Lynders, Divisional President, Financial Institutions Group, AIG Adrian Fox, Executive Director, Financial & Professional Risks, AJ Gallagher International Michael O'Connell, Managing Director & Practice Leader, Financial Institutions Practice, Aon Risk Solutions William Jennings, Underwriter, Beazley plc. Christine Wartella, Vice President, Worldwide Manager‑ Banking Practice, Chubb Group of Insurance Companies Marc Kunney, President, Integro, USA Lou Ann Layton, Managing Director and FINPRO Practice Leader, Marsh Richard Magrann‑Wells, Senior Vice President, Financial Services Practice, Willis North America Christopher Taylor, Head of Financial Institutions, Zurich
11:00 am - Noon	INTERNATIONAL - SOVEREIGN RISK - POLITICAL RISK EXPOSURES A look at global issues with local impact: Sovereign exposures Economic spill over Supply chain issues Global Policy vs. local coverage needs Convertibility Credit issues Moderator: Annette Hopkins, Vice President, ERM/Corporate Insurance, State Street Corporation Speakers: John Salinger, President, Global Trade & Political Risk, AIG Carolyne Spackman, Vice President, Economist, AIG
Noon - 1:30 pm	LUNCH ON YOUR OWN - MEET WITH CORPORATE PARTNERS We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.
1:30 - 2:30 pm	LOSS CONTROL - BACK TO BASICS AND MAKING A DIFFERENCE: This "lessons learned" session regarding preventing and identifying a loss will provide practical, take-home value regarding: What should a comprehensive loss control program look like? What are the benefits? What are the challenges of selling the benefits of a program to managment and how can these challenges be successfully met? What are some of the issues and solutions associated with the everyday exposures of a financial institution? What about OSHA compliance? Moderator: Richard Straub, Executive Director, JPMorgan Chase Bank, NA Speakers: Edward Muldoon, Director, Safety and Injury Prevention, Bank of America, NA Richard Wilder, Executive Director, Corporate Insurance Services, JPMorgan Chase Bank, NA
2:45 - 3:45 pm	IS THERE A FUTURE FOR TRIPA? LOOKING TO 2014 Terrorism coverage provided under the current extension of the Terrorism Risk Insurance Program Reauthorization Act expires in December 2014. Designed as a “short term” measure to help the insurance market recover from 9/11 and create a transitional period for the private market to stabilize, is there a future for TRIPA 10 years later? This session will review the still-real terrorism exposure in the US, outline the restrictions of TRIPA in its current form, look to the potential of a extension in 2014 [and in what likely form that might be] and discuss in depth the growth of the stand alone market as a robust alternative to the government back stop. Moderator: Carmelo Casella, Managing Director, Corporate Insurance, Bank of New York Mellon Speakers: Anne Anderson, Managing Principal, Integro, USA James Rich, Principal, Intrepid Risk Solutions Esther Ro, Managing Principal, Property Department, Integro, USA
4:00 - 5:00 pm	NEW PRODUCTS AND SERVICES FOR THE FINANCIAL SERVICES INDUSTRY Come learn about new product offerings and enjoy some happy hour refreshments. ABA Insurance Services has introduced a comprehensive Property and Casualty package and mortgage protection solution to our existing product suite. Designed with input from bankers and insurance professionals, coverage was drafted to address today’s exposures, and it can be tailored to fit your unique situation. The Aon Risk Maturity Index is an innovative tool designed to capture and assess an organization’s risk management practices and provide participants with immediate feedback and comments for improvement. The data captured will support analysis of the relationship between specific business practices and financial performance. AIG introduces CyberEdge TowerSM, an insurance solution that provides catastrophic network security and privacy protection. CyberEdge Tower provides customers with the benefit of AIG’s cutting-edge insurance solutions, expertise and unparalleled claims handling, while allowing companies to retain the cost advantage of funding their own losses. Before the CyberEdge Tower solution, companies with large cyber exposures had limited cost-effective options and were primarily self-insuring. Our new solution delivers an innovative insurance tool that can help companies better manage their cyber risks. AXIS Insurance has launched AXIS PRO PrivaSure Breach Response, a combination of liability coverage; data breach response services; and network security/privacy risk education, assessment and training. Through this product, AXIS is partnering with Kroll Advisory Solutions to provide policyholders with access to post-breach response services, including computer forensic investigation, threat eradication and recovery, breach notification, call center services, credit monitoring, fraud consultation and identity restoration services. Beazley introduces a new crime and fidelity bond products called Beazley Breach Response (BBR). The BBR product addition provides insurance, loss control and risk mitigation services to notify and protect the customers of financial institutions that have suffered a data breach. Chubb is introducing a new Financial Fidelity insurance product designed specifically for investment advisers and private funds including, hedge, private equity and venture capital funds. This new product addresses the unique ownership and control structures of these organizations, while also providing improved computer related crime and data breach expense coverage. The #1 Cyber Threat that Small and Mid-Sized Businesses (SMB's) Can't Ignore is "Bank Account Takeover". That was Information Week's headline in their September 2012 Small and Mid-Size Business (SMB) issue. In a survey of 500 U.S. small and mid-sized businesses, 76% reported a cyber security incident within the past 12 months resulting in the loss of money, data, intellectual property or the ability to conduct day-to-day business. Many of the losses proved devastating for the owners, most of whom were completely unaware of their liability risk until after the attack. Integro has teamed up with Greenway Solutions to offer a turnkey solution that addresses Corporate Account takeover in a holistic way. Our introduction will provide secure access software for accessing online Business Bank Accounts and provide Fraud Loss Protection with no underwriting and no deductibles. Marsh Contemporary Fraud Insurance for Financial Institutions - Marsh is pleased to announce a new fraud insurance policy for the financial services sector. The Policy updates traditional Fidelity Bonds for the 21st century, addressing the contemporary exposures faced by today’s technology dependent financial institution clients, and ensuring that clients benefit from improved coverage access and greater certainty of response." Willis: Nailing capital relief and insurance program optimization. Moderator: Annette Hopkins, Vice President, ERM/Corporate Insurance, State Street Corporation
7:00 - 8:30 pm	ABA / WILLIS NETWORKING DINNER Enjoy a casual networking dinner co‑sponsored by Willis. This “Street Fair” themed event features authentic local food trucks along with a variety of culinary delights. Also featured are authentic cigar rolling demonstrations and a dynamic performance by “Rhythm Extreme”, styled after the worldwide theatrical success “Stomp”. All registered attendees are welcome to attend.
9:00 - 10:00 pm	LATE NIGHT ENTERTAINMENT Sponsored by the Bermuda Markets Sing, dance and laugh at this “Howl at the Moon” style Dueling Pianos show. The Dueling Pianos is an unforgettable, high-energy, live music experience where the audience is part of the show. Casual networking opportunity – all registered attendees are welcome.
Wednesday, February 6
9:00 - 10:00 am	MANAGEMENT AND D&O LIABILITY EXPOSURES – LEGAL TRENDS This session will draw on the expertise of insured, carrier, independent coverage counsel and claims advocacy experts to evaluate the fundamental question of whether we are seeing game changing events or not, especially for the individual defendant. They will look at trends in recent litigation and possible future scenarios and analyze whether current, conventional wordings are still responsive or whether amendments are advisable.” Moderator: Adriaan Schieferdecker, Managing Director, Bank of America, NA Speakers: Brian Mower, SVP, Senior Insurance Risk Manager, Bank of America, NA Carolyn Rosenberg, Partner, Reed Smith, LLP Joel S. Townsend, SVP and Worldwide Specialty Claims Manager, Chubb & Son
10:15 - 11:00 am	REPUTATIONAL RISK - UNDERSTANDING THE STRATEGIC IMPORTANCE OF REPUTATION The challenges facing the banking industry have grown ever more complex and multifaceted in the years since the financial collapse. And now, with the boom in social media, interest in reputational risk has itself boomed. The financial impact on companies which go through a crisis can be significant. We’ll discuss new policies that address the exposures of reputational risk and communication strategies that can help keep reputations intact. Moderator: Robert Brewer, Jr., First Vice President, Insurance Risk Manager, First Niagara Financial Group, Inc. Speaker: Richard Levick, President and Chief Executive Officer, LEVICK
11:00 am - Noon	RISK MANAGER PANEL What keeps you up at night – viewpoints from risk managers working in a retail environment, global environment and asset management model. Moderator: Carmelo Casella, Managing Director, Corporate Insurance, Bank of New York Mellon Speakers: Anthony Caratzas, ARM, Managing Director, Risk Management, Broadridge Financial Solutions Roberta Nebel, Director, Global Head of Insurance Advisory, Barclays Aaron Seiter, Director, Insurance Risk Management, PNC Financial Services Group, Inc.
Noon	CONFERENCE ADJOURNS

Questions? Please contact Marisa Broka for more information.