ABA Insurance Risk Management Annual Forum

January 25 - 28, 2015 • The Roosevelt New Orleans • New Orleans, LA

 

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2015 Forum Program

*Subject to change

Sunday, January 25
Noon - 6:00pm REGISTRATION OPEN
1:30 - 2:30 pm

SERVING OUR CUSTOMERS WHEN, WHERE AND HOW THEY WANT TO BE SERVED...

Everyone has customers... as managers of our firm's risks most of our customers are internal.

This session will highlight ideas, resources and best practices that can be utilized by insurable risk departments to provide outstanding customer service to your internal customers.  We'll take a look at Wells Fargo Risk & Insurance Management's internal website and talk about how we have used technology to increase efficiencies and improve risk mitigation.

Speakers:
Zenobia L. Carlton, Risk Financing Manager, Wells Fargo & Company
Jill M. Combs, Senior Vice President, Risk & Insurance Management, Wells Fargo & Company

2:45 - 3:45 pm

NEW APPROACHES TO LOSS CONTROL

A look at new issues in loss control and best practices for reducing losses.  Discussion will focus on:

  • OSHA 4/29/14 and 10/20/14 changes that are effective January 2015 related to contractors
  • Pre-construction meetings
  • E-cigarettes
  • Slip, trip and fall management
  • Safety and health management
  • Drug and alcohol screening
  • Sit/stand workstations

Moderator:
Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation

Speakers:
Edward (Ted) T. Muldoon, JD Director, Safety and Injury Prevention, Insurable Risk Management, Corporate Treasury, Bank of America
Woody Dwyer, MS, CPE, CIE, Technical Director of Ergonomics, Human Factors and Ergonomics, Travelers Risk Control

4:00 - 5:15 pm

OTHER PEOPLE'S MONEY: UNDERSTANDING THE BASICS OF CONTRACTUAL TRANSFER OF RISK

Risk professionals are often called upon to review and negotiate the insurance and indemnification of portions of various contracts.  This session will arm participants with the information and tools needed to conduct contract review from a position of strength.  Beginning with a review of basic concepts general liability and other common insurance requirements, our speaker will then delve into the issues surrounding indemnification and additional insured status.  Sample contract language and the various pitfalls and red flags to be wary of will be discussed. 

Moderator:
Susan Horsfall, SVP, Corporate Operational Risk, Northern Trust Corporation

Speaker:
Larry Reback, J.D., Managing Principal, Integro Insurance Brokers

5:30 - 6:30 pm

ABA WELCOME RECEPTION

Sponsored by AIG

All are welcome to attend.

6:30 pm

MARSH NETWORKING EVENT

All registered bankers are invited to attend this networking event.


Monday, January 26
7:30 am - 5:00 pm REGISTRATION OPEN
7:30 - 8:30 am & Noon - 1:30 pm

TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS

We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

8:15 - 9:45 am

OPENING GENERAL SESSION
CULTURE THAT ROCKS: HOW TO AMP UP OR REVOLUTIONIZE YOUR PROFESSIONAL RELATIONSHIPS

The session reveals realistic solutions for systematic change to affect leadership development, engagement, teach collaboration, and inspire attendees to take up the challenge of enhancing their organizational environment and professional relationships.

Jim will discuss ways to create, maintain or revive a desired employee environment, regardless of the current state of the state.  And address best practices and key strategies to overcome generational differences.

Special Presentation: One A-Chord Gospel Choir
 
Welcome: Forum Chair Jill M. Combs, Senior Vice President, Risk & Insurance Management, Wells Fargo & Company 

Speaker:
Jim Knight, former head School of Hard Rocks, Hard Rock International and Partner, PeopleForward

10:00 - 11:00 am

STRATEGIZE TO WIN: THE NEW WAY TO START OUT, STEP UP, OR START OVER IN YOUR CAREER

Carla Harris is chair of the National Woman's Business Council and consistently ranked one of the top African Americans on Wall Street, and one of the most powerful women in business.  She keynotes Strategize to Win: The New Way to Start Out, Step Up, or Start Over in Your Career.

Speaker:
Carla Harris, Managing Director, Morgan Stanley

Moderator:
Frank Lagerstedt, Executive Director, Morgan Stanley

Autographed copies of Carla Harris’ latest book Strategize to Win will be available following the session, compliments of ACE

11:15 am - Noon

REGULATORY & LEGISLATIVE UPDATE - ISSUES AFFECTING FINANCIAL SERVICES & INSURANCE INDUSTRIES

Overview of the current political and regulatory environment.  Our speakers will focus on the impact of the mid-term elections on financial services and insurance industry policymakers and give you a heads up on hot buttons on the regulatory horizon.

Moderator:
Linda A. Gualtieri, ARM, AIS, AINS, VP, Corporate Insurance Officer, FirstMerit Bank

Speaker:
Ben White, Chief Economic Correspondent and Author "Morning Money: Politico"

Noon - 1:30 pm

LUNCH ON YOUR OWN - MEET WITH OUR CORPORATE PARTNERS

We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

1:30 - 2:30 pm

INNOVATION: THINKING FOR TODAY AND TOMORROW

This session will focus on innovation in the insurance, reinsurance, and alternative/capital market sectors, including discussing some of the challenges and opportunities associated with existing and emerging exposures faced by financial institutions. What's working, and what are some things we could potentially do better to provide more robust (and relevant) solutions in the future?

Moderator:
Carmelo C. Casella, Managing Director, Corporate Insurance, Bank of New York Mellon

Speakers:
Anthony Cooper, Sr. Vice President, Regions Financial Corporation
Mark Fellows, Financial Institutions Manager, AIG
Michael K. O'Connell, Managing Director, Aon Financial Institutions Practice

2:45 - 3:45 pm

DEVELOPMENTS IN E&O

This panel will examine current trends and lessons learned in claims, especially post financial crisis, looking at claims that arose during that time from events like Ponzi schemes, high/low posting and their lasting impact.

Moderator:
Annette Hopkins, Vice President, ERM/Corporate Insurance, State Street Corporation?

Speakers:
William G. Passannante, Shareholder - New York, Anderson Kill
Michael L. Sullivan, Area Senior Vice President, Arthur J. Gallagher Risk Management Service, Inc.
Christine M. Wartella, Vice president, Worldwide Manager - Banking Practice, Chubb Specialty Insurance

4:00 - 5:00 pm

PANDEMIC PREPAREDNESS

Our expert speakers will provide an overview of current global health security and discuss the business insurance aspects that come in to play from exposures and pandemic threats to help you understand the important role risk mangers play in containing contagion risks.

Moderator:
Carmelo C. Casella, Managing Director, Corporate Insurance, Bank of New York Mellon

Speakers:
Myles Druckman, M.D., Senior Vice President and Regional Medical Director, International SOS Assistance, Inc.
Eric P. Justin, M.D., Chief Medical Officer, Lockton Benefit Group

6:00 pm

AON NETWORKING EVENT
All registered bankers are invited to attend this networking event.


Tuesday, January 27
7:30 am - 5:00 pm REGISTRATION OPEN
7:00 - 8:15 am & Noon - 1:30 pm

TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS

We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

8:15 - 9:15 am

CYBER AND DATA BREACHES - NEW THREATS, NEW VULNERABILITIES

Cybersecurity is not an information technology problem but a business issue.  The cyber security threat facing the financial services industry gets bigger by the day.  The cyber threat landscape is evolving at a much faster rate than corporate cyber defenses.  Missteps can cost a company billions in lost data, lawsuits, fines and reputational damage.  Understand the risks, and discuss what questions risk managers should ask to help ensure their institution is prepared to respond to new oversight challenges.  As attackers become more sophisticated and attacks continue to increase exponentially, are you thinking about the right risks? Will cyber insurance cover your claims?

Moderator:
Bruce E. Plummer, ARM, Director of Insurable Risk Management, MidFirst Bank

Speaker:
Gary Warner, Chief Technologist, Co-Founder, Malcovery  Security and Director of Research in Computer Forensics at the University of Alabama at Birmingham
 
9:30 - 10:30 am

LESSONS FROM EVOLVING USE OF SOCIAL MEDIA

With personal and organizational social networking now pervasive, look at the associated risks that have actually developed, their potential impact on reputational risk and the lessons learned from implementing use policies for employee social networking and the internet; BYOD and share policies.  Plus, examine the impact on EPL and hiring practices.

Moderator:
Jodi L. Ramsey, Senior, Insurance Risk Manager, Bank of America Corporation

Speakers:
Jonanne Lloyd-Bragg, VP Claims, Axis

David W. Silke, Esq., Office Co-Managing Partner, Gordon & Rees, LLP

10:45 - Noon

CORPORATE PARTNERS PANEL

A rapid-fire exchange of ideas and opinions on diverse insurance industry topics.  Brokerage and insurer executives will exchange thoughts on the 2015 market outlook (with particular emphasis on D&O, Cyber and EPL), potential product enhancements/new products on the horizon, the market impact from the lack of congressional action on TRIPRA and other current events impacting risk & insurance management.  This is a don't-miss session? This session is off the record.

Moderator:
Larry Goanos, CEO, Andros Risk Services

Speakers:
John Wells, President and CEO, ABA Insurance Services
David Lynders, Financial Institutions Executive, U.S. & Canada, Financial Lines, AIG Property Casualty, AIG
Matthew Hughes, Divisional Director, AJG Risk Management Services
Brian Wanat, CEO, U.S. Financial Services Group, Aon Risk Solutions
William C. Jennings, Underwriter, Beazley plc.
Anne Anderson, President, Integro USA
Devin Beresheim, US FINPRO Practice Leader, Marsh
Allison Barrett,  FINEX Financial Services Industry Leader, Willis
Christopher A. Taylor, Head of Financial Institutions, Commercial Markets, Zurich North America

Noon - 1:30 pm

LUNCH ON YOUR OWN - MEET WITH CORPORATE PARTNERS

We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

1:30 - 2:45pm

CYBER BREACH SCENARIO: WHAT WOULD YOU DO?

Recent high-profile security breaches and its media commentary have generated fear and uncertainty about banking and new technology solutions such as the cloud.  Experience the dilemmas and decision points of the online security battlefield during a realistic cyber breach scenario.  The exercise will illuminate best practices and the complex issues that accompany cyber-attacks, as panelists reveal how they would confront various sides of the hypothetical scenario, with a focus on what makes an effective response plan, who are the responsible parties and what types of coverage can come into play to address liabilities.

Moderator:
Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation
Speakers:
Nicholas Economidis, Underwriter, Technology, Media and Business Services Group, Beazley
Doug Johnson, SVP, Payments and Cybersecurity Policy, American Bankers Association

3:00 - 4:00 pm

OPERATIONAL RISK and BASEL - UNDERSTANDING THE INSURANCE RISK MANAGERS' ROLE

The session will address:

  • How coverage maps to operational risk models
  • How to work more closely with our operational risk groups
  • How insurable risk operates with operational risk
  • Exploring benefits to the firm of organized collaboration between insurable risk and operational risk

Moderator:
Aaron M. Seiter, ARM, Senior Vice President, Corporate Insurance Executive, The PNC Financial Services Group, Inc.

Speakers:
James Brownell, FINEX Global, Willis' financial, executive risk and professional liability business
Frank Lagerstedt, Executive Director, Morgan Stanley
Bruce E. Plummer, ARM, Dir. of Insurable Risk Management, MidFirst  Bank
Adriaan Schieferdecker,  Managing Dir., Corp. Treasury, Insurable Risk Management, Bank of  America, NA

4:00 - 5:00 pm

INNOVATIVE SOLUTIONS - NEW PRODUCTS AND SERVICES IN THE FINANCIAL SERVICES INDUSTRY

Experience new product demos to address key risk management exposures and solutions.  Learn about prevent technologies to supplement insurance coverage and other new ways to protect your institution and its customers.

7:00 - 9:00 pm

ABA / WILLIS NETWORKING DINNER

Enjoy a casual networking dinner co‑sponsored by Willis.  All registered attendees are welcome to attend

9:00 - 10:00 pm

LATE NIGHT ENTERTAINMENT

Sponsored by the Bermuda Markets


Wednesday, January 28
8:30 – 9:30 am

HOT TOPICS IN D&O

Find practical tips to help you get the most out of your D&O coverage.  Hear updates on litigation trends.  Explore the complex world of financial institutions' D&O exposures, evolving exposures and risk mitigation opportunities that should be considered long before a D&O claim is actually made.

Moderator:
Roberta M. Nebel, Director, Barclays

Speakers:
Damian Brew, Managing Director, Marsh
Todd M. Greeley, Esq., Vice President, Berkshire Hathaway Specialty Insurance
Anthony P. Tatum, Partner, King & Spalding, LLP

9:45 - 10:45 am

MANAGING YOUR THIRD PARTY VENDOR EXPOSURES

More than ever, financial institutions are held to the highest of standards when it involves their management: of risk.  One of the particularly challenging duties for Risk Managers is effective mitigation of risk when core bank functions have been out-boarded to a third party vendor.  This session  provides some common sense things to consider when engaging in vendor relationships, including:

  • What are the risks associated with utilizing third party administrators?
  • Vendor risk management life cycle
  • Common sense considerations to reduce 3rd party vendor risk
  • Potential consequences when done ineffectively
  • Compliance, Regulatory guidance & sources

Moderator:
Frank Lagerstedt, Executive Director, Morgan Stanley

Speakers:
Manus O'Donnell, Administrative Vice President, M&T Bank Corporation
Adriaan Schieferdecker, Managing Dir., Corp. Treasury, Insurable Risk Management, Bank of America, NA
Christopher A. Taylor, Head of Financial Institutions, Commercial Markets, Zurich North America

11:00 am – Noon

RISK MANAGEMENT IN ACTION: RISK MANAGER'S OPEN DIALOGUE

Join interactive, shared knowledge experience around how to find new approaches in your day-to-day operations.  Engage in an open dialogue on risk management in action, hearing how various risk managers evaluate, identify, assess and insure risks properly.

Speakers:
Robert J. Brewer Jr., Senior Vice President - Director Corporate Insurance, First Niagara Financial Group, Inc.
Heather Myerscough ACII, ARM, Corporate Insurance Director, The Huntington National Bank
Roc Starks, SVP, Director, Corporate Insurance at RBS Citizens Bank, NA

Noon - 1:30pm

COMMUNITY BANK RISK MANAGERS PEER LUNCHEON

 

​Program Questions? Please contact Marisa Broka for more information.