ABA Insurance Risk Management Annual Forum

January 25 - 28, 2015 • The Roosevelt New Orleans • New Orleans, LA

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2015 Forum Program

*Subject to change

Sunday, January 25
Noon - 6:00pm REGISTRATION OPEN
1:30 - 2:30 pm

SERVING OUR CUSTOMERS WHEN, WHERE AND HOW THEY WANT TO BE SERVED...
Everyone has customers... as managers of our firm's risks most of our customers are internal.

This session will highlight ideas, resources and best practices that can be utilized by insurable risk departments to provide outstanding customer service to your internal customers.  We'll take a look at Wells Fargo Risk & Insurance Management's internal website and talk about how we have used technology to increase efficiencies and improve risk mitigation.

Speakers:
Zenobia L. Carlton, Risk Financing Manager, Wells Fargo & Company
Jill M. Combs, Senior Vice President, Risk & Insurance Management, Wells Fargo & Company

2:45 - 3:45 pm

NEW APPROACHES TO LOSS CONTROL

A look at new issues in loss control and best practices for reducing losses.  Discussion will focus on:

  • Slips, Trips and Falls - workplace safety
  • New OSHA standards for temporary contractors
  • Sustainability Reporting
  • Pre-Construction Meetings
  • Loss Control Measures for Bring your Own Devices
  • Driver Safety - controlling the unknown

Moderator:
Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation
Speakers:
Edward (Ted) T. Muldoon, Director, Safety and Injury Prevention, Insurable Risk Management, Corporate Treasury, Bank of America
Woody Dwyer, MS, CPE, CIE, Technical Director of Ergonomics, Human Factors and Ergonomics, Travelers Risk Control

4:00 - 5:15 pm

OTHER PEOPLE'S MONEY: UNDERSTANDING THE BASICS OF CONTRACTUAL TRANSFER OF RISK
Risk professionals are often called upon to review and negotiate the insurance and indemnification of portions of various contracts.  The goal of this session is to arm the participants with the information and tools needed to conduct contract review from a position of strength.  The session will begin with a review of the basic concepts related to contractual risk transfer and general liability insurance.  We will then delve more deeply into the issues surrounding indemnification and additional insured status.  Sample contract language will be offered as well as a discussion of the various pitfalls and red flags to be wary of when negotiating contracts.

Moderator:
Susan Horsfall, SVP, Corporate Operational Risk, Northern Trust Corporation
Speaker:
Larry Reback, J.D., Managing Principal, Integro Insurance Brokers

5:30 - 6:30 pm

ABA WELCOME RECEPTION

6:30 pm

MARSH NETWORKING EVENT

All registered bankers are invited to attend this networking event.


Monday, January 26
7:30 am - 5:00 pm REGISTRATION OPEN
7:30 - 8:30 am & Noon - 1:30 pm

TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS
We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

8:30 - 9:30 am

OPENING GENERAL SESSION
UNDERSTAND GLOBALLY WHAT'S NEXT FOR OUR INDUSTRY- Think globally - plan locally

The world is changing. Rapidly. We'll examine the impacts of financial, economic, cultural, political and military developments across the globe to gain a better understanding of global risks, what's on the horizon and how to plan ahead.

 

9:45 - 10:45 am

FINANCIAL SERVICES INDUSTRY 2030
Gain a better understanding of the forces challenging and reshaping financial services including the evolving needs of customers and the increased role of technology.  Hear about the changing landscape of competitors and new societal expectations about the role of banking and the risks they may pose.

Moderator:
Roberta M. Nebel, Director, Barclays

11:00 am - Noon

ECONOMIC OUTLOOK

Hear the latest data, trends, and bank-related economic news on the current economic environment.  See what may be ahead for the markets and the insurance industry against a backdrop of global uncertainties.

Moderator:
Frank Lagerstedt, Executive Director, Morgan Stanley

Noon - 1:30 pm

LUNCH ON YOUR OWN - MEET WITH OUR CORPORATE PARTNERS
We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

1:30 - 2:30 pm

REGULATORY & LEGISLATIVE UPDATE

Gain insights on the current political and regulatory environment.  Develop a better understanding of the impacts of mid-term elections on financial services policy.  Analyze new compliance requirements and upcoming rules.  Review new "conduct regulation" and enforcement success from internal whistleblowers. 

Moderator:
Linda A. Gualtieri, ARM, AIS, AINS, VP, Corporate Insurance Officer, FirstMerit Bank
Speaker:
Representative from American Bankers Association

2:45 - 3:45 pm

COVERAGE INNOVATION: THINKING BEYOND THE CHECKBOX

This session will focus on innovation in the insurance, reinsurance, and alternative/capital market sectors, including discussing some of the challenges and opportunities associated with existing and emerging exposures faced by financial institutions.  What's working, and what are some things we could potentially do better to provide more robust (and relevant) solutions in the future?

Moderator:
Carmelo C. Casella, Managing Director, Corporate Insurance, Bank of New York Mellon
Speakers:
Michael K. O'Connell, Managing Director, Aon Financial Institutions Practice
Representative from AIG

4:00 - 5:00 pm

DEVELOPMENTS IN E&O

Examine current trends and lessons learned in claims and our speakers will look at the lasting impact of recent financial crisis claims that arose from events like Ponzi schemes and high/low posting.

Moderator:
Annette Hopkins, Vice President, ERM/Corporate Insurance, State Street Corporation
Speakers:
Christine M. Wartella, Vice President, Worldwide Manager - Banking Practice, Chubb Specialty Insurance
Representative from Gallagher

6:00 pm

AON NETWORKING EVENT
All registered bankers are invited to attend this networking event.


Tuesday, January 27
7:30 am - 5:00 pm REGISTRATION OPEN
7:00 - 8:15 am & Noon - 1:30 pm

TIME ALLOTTED TO MEET WITH CORPORATE PARTNERS
We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

8:15 - 9:15 am
CYBER AND DATA BREACHES - NEW THREATS, NEW VULNERABILITIES
Cybersecurity is not an information technology problem but a business issue.  The cyber security threat facing the financial services industry gets bigger by the day.  The cyber threat landscape is evolving at a much faster rate than corporate cyber defenses.  Missteps can cost a company billions in lost data, lawsuits, fines and reputational damage.  Understand the risks, and discuss what questions risk managers should ask to help ensure their institution is prepared to respond to new oversight challenges.  As attackers become more sophisticated and attacks continue to increase exponentially, are you thinking about the right risks? Will cyber insurance cover your claims?
Moderator:
Bruce E. Plummer, ARM, Director of Insurable Risk Management, MidFirst Bank
Speaker:
Gary Warner, Chief Technologist, Co-Founder, Malcovery  Security and Director of Research in Computer Forensics at the University of Alabama at Birmingham
9:30 - 10:30 am

LESSONS FROM EVOLVING USE OF SOCIAL MEDIA

With personal and organizational social networking now pervasive, look at the associated risks that have actually developed, their potential impact on reputational risk and the lessons learned from implementing use policies for employee social networking and the internet; BYOD and share policies.  Plus, examine the impact on EPL and hiring practices.

Moderator:
Jodi L. Ramsey, Senior, Insurance Risk Manager, Bank of America Corporation
Speaker:
Adeola Adele, U.S. Employment Practices Liability (EPL) Leader, Marsh

10:45 - Noon

CORPORATE PARTNERS PANEL

Take part in a rapid-fire exchange of ideas and opinions on such diverse insurance industry topics as where the market is going, new products are on the horizon, valuable enhancements being made to existing products and the latest news from market-leading carriers and brokers.  Hear what the industry experts have to say!

Moderator:
Larry Goanas, CEO, Andros Risk Services

Noon - 1:30 pm

LUNCH ON YOUR OWN - MEET WITH CORPORATE PARTNERS
We know how important it is for you to be able to have one-on-one meetings with your underwriters and brokers at this Forum. We have allotted these designated times for individual meetings so you can still attend all the Forum sessions.

1:30 - 2:45pm

CYBER BREACH SCENARIO: WHAT WOULD YOU DO?

Recent high-profile security breaches and its media commentary have generated fear and uncertainty about banking and new technology solutions such as the cloud.  Experience the dilemmas and decision points of the online security battlefield during a realistic cyber breach scenario.  The exercise will illuminate best practices and the complex issues that accompany cyber-attacks, as panelists reveal how they would confront various sides of the hypothetical scenario, with a focus on what makes an effective response plan, who are the responsible parties and what types of coverage can come into play to address liabilities.

Moderator:
Patricia Dennis, Vice President, Corporate Insurance Risk Manager, Zions Bancorporation
Speakers:
Nicholas Economidis, Underwriter, Technology, Media and Business Services Group, Beazley
Doug Johnson, VP, Senior Advisor Risk Management, American Bankers Association

3:00 - 4:00 pm

OPERATIONAL RISK and BASEL - UNDERSTANDING THE INSURANCE RISK MANAGERS' ROLE

The session will address:

  • How coverage maps to operational risk models
  • How to work more closely with our operational risk groups
  • How insurable risk operates with operational risk
  • Exploring benefits to the firm of organized collaboration between insurable risk and operational risk

Moderator:
Aaron M. Seiter, ARM, Director, Insurance Risk Management, PNC Corporate Insurance, The PNC Financial Services Group, Inc.

Speaker:
Dr. Paul Search, Executive, Director and Head of Risk and Analytics, FINEX Global, Willis' financial, executive risk and professional liability business

4:00 - 5:00 pm

INNOVATIVE SOLUTIONS - NEW PRODUCTS AND SERVICES IN THE FINANCIAL SERVICES INDUSTRY
Experience new product demos to address key risk management exposures and solutions.  Learn about prevent technologies to supplement insurance coverage and other new ways to protect your institution and its customers.

7:00 - 9:00 pm

ABA / WILLIS NETWORKING DINNER
Enjoy a casual networking dinner co‑sponsored by Willis.  All registered attendees are welcome to attend

9:00 - 10:00 pm

LATE NIGHT ENTERTAINMENT
Sponsored by the Bermuda Markets


Wednesday, January 28
8:30 – 9:30 am

HOT TOPICS IN D&O

Find practical tips to help you get the most out of your D&O coverage.  Hear updates on litigation trends.  Explore the complex world of financial institutions' D&O exposures, evolving exposures and risk mitigation opportunities that should be considered long before a D&O claim is actually made.

Moderator:
Roberta M. Nebel, Director, Barclays

9:45 - 10:45 am

MANAGING YOUR TRUST EXPOSURES

What are the exposures and potential liabilities related to serving in a fiduciary capacity? What are the risks associated with utilizing third party administrators? What if a loss is greater than your limits?

Moderator:
Frank Lagerstedt, Executive Director, Morgan Stanley
Speaker:
Representative from Zurich

11:00 am – Noon

RISK MANAGEMENT IN ACTION: RISK MANAGER'S OPEN DIALOGUE

Join interactive, shared knowledge experience around how to find new approaches in your day-to-day operations.  Engage in an open dialogue on risk management in action, hearing how various risk managers evaluate, identify, assess and insure risks properly.

Noon - 1:30pm

COMMUNITY BANK RISK MANAGERS PEER LUNCHEON

 

​Program Questions? Please contact Marisa Broka for more information.