AIB Diplomas and Certificates

About AIB  |  Local Providers

AIB LogoFor more than 100 years, bankers have taken advantage of the diploma and certificate programs sponsored by the American Institute of Banking (AIB) to prepare for careers in banking or to enhance the skills and knowledge they already possess. Certificates build the skills necessary for a specific position in the bank and can be taken entirely online as a certificate curriculum. Diplomas, which take longer to complete, provide broader and more in-depth coverage of banking as a profession. The programs are continually reevaluated and refined to reflect the current needs of bankers in their jobs today and changes in the industry.

Once you have successfully completed the requirements for any AIB Diploma or Certificate, please contact ABA Member Services or call your Local ABA Training Provider to request. There is a processing fee for each AIB Diploma or Certificate created.


 AIB Diplomas


AIB Bank Financial Management Diploma
This diploma program is designed for individuals who are involved in the financial management of their bank, including junior officers up through CEOs, CFOs and other senior officers making key decisions that affect bank profitability.

AIB Bank Marketing Diploma
This diploma program provides the tools necessary to prepare today's bank marketers.  Courses are developed for professionals with marketing experience, or banking experience, demonstrating how to combine their abilities for successful bank marketing programs.

AIB Bank Operations Diploma
This diploma program is a general overview of banking for personnel new to the field, as well as for mid-level professionals, supervisors and clerks to become supervisors or managers in bank operations.

AIB Banking and Finance Diploma
This collaborative diploma program is sponsored by the American Bankers Association, Local ABA Training Providers and accredited institutions of higher education. It is designed to provide knowledge of the banking industry in its entirety.

AIB Commercial Lending Diploma
This diploma program sharpens the lending knowledge and skill of management trainees, experienced commercial lenders and loan officers.

AIB Consumer Lending Diploma
This diploma program sharpens the lending knowledge and skill of management trainees, experienced consumer lenders and loan officers.

AIB General Banking Diploma
This diploma program introduces entry-level bank personnel to the role of banking in the U.S. economy and to specific banking functions.

AIB Military Banking Operations Diploma
This diploma provide veterans, military-selected Reserves, and the National Guard with the knowledge and skills needed to pursue a career in the financial services industry.

AIB Personal Trust Diploma
This diploma program was developed to prepare individuals for the professional certification as Certified Trust and Financial Advisors (CTFA) designation through ABA's Institute of Certified Bankers.

AIB Residential Mortgage Lending Diploma
This diploma program sharpens the lending knowledge and skills of management trainees, experienced mortgage lenders and loan officers.

AIB Retail Branch Management Diploma
This diploma program prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.


 AIB Certificates


AIB Bank Service Provider Certificate
This Certificate is designed for individuals employed by companies that provide products and services to the banking industry. Bank service providers need a broad understanding of the banking business and benefit from the same content used by the institutions they will be selling to and servicing.

AIB Bank Teller Certificate
This certificate addresses the critical technical skills of the teller position through Today's Teller. The remaining courses address practical knowledge and applied skills in banking, regulatory compliance for tellers, and customer service and sales.

AIB Call Center Representative Certificate
This certificate addresses the knowledge and skills necessary to become a superior Call Center Representative.  In addition to fundamental understanding of banking and banking regulations affecting the position, the required courses emphasize telephone skills, product knowledge, sales and customer service.

AIB Customer Service Representative Certificate
This certificate program builds skills used by frontline banking personnel (tellers, customer service and safe deposit clerks) who are primarily responsible for handling routine banking transactions.

AIB Personal Banking Certificate
This certificate addresses the appropriate mix of banking knowledge and skills leading to a successful Personal Banker/Financial Services Representative

AIB Small Business Banking Certificate
This certificate is primarily for relationship managers to engage customers, understand their needs and execute appropriate solutions, as well as manage relationships post-sale.

AIB Supervisor Certificate
This certificate program prepares new and potential first-level supervisors to handle people management duties, by building the skills and practical knowledge needed for success.

AIB Team Leader Certificate
This certificate program is designed to develop the skills needed to lead a team to accomplishing its goal. It is designed for bank personnel who direct the daily work of others, whether or not they have direct supervisory responsibility for those people.


 Additional AIB Resources


Questions? Please contact Member Services at 1-800-BANKERS for more information.