The trust our customers have that their financial information is secure is the most important asset we have as a financial institution. Given the new threats that are upon us, the ABA is particularly committed to ensuring that member banks have the training, products, and analytical resources available to meet this challenge.

Regulatory Guidance
Gramm-Leach-Bliley 501(b) Guidelines to Safeguard Customer Information:
Interagency Guidelines

Examination Procedures to Evaluate Compliance with the Guidelines to Safeguard Customer Information

• OCC Examination Procedures 
• FDIC Examination Procedures 
• Federal Reserve Examination Procedures
• OTS Examination Procedures

Presentations
ABA Webcast Presentations: Authenticating Online Banking Customers - The New Bank Regulatory Guidelines: January 2006

• Digital Insight: Selecting a Strong Authentication Solution
• FDIC: New FFIEC Guidance on Strong Authentication 
• TowerGroup: Online Authentication and Security...and Now, You Have To Do Something!

  ABA Webcast Presentations: Technology Risk Management – A Strategic Approach: June 2002 

  • FDIC: Information Security Guidelines
  • M One, Inc: How to Conduct a Technology Risk Assessment
  • Peter Browne & Associates: Foundations of Information Security

Publications

• ABA/BITS Key Considerations for Responding to Unauthorized Access to Sensitive Customer Information November 2006
• Lessons Learned by Consumers, Financial Sector Firms, and Government Agencies during the Recent Rise of Phishing Attacks May 2004
• Safeguarding Customer Information: The Key to Customer Trust - ABA Bank Compliance Journal, November/December 2001
• Information Technology Risk Assessment Resources
• FS/ISAC Frequently Asked Questions

ABA-Endorsed Solutions

• Identity Theft Protection
• Informaton Security & Data Loss Prevention
• Internet Banking Liability Insurance

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Questions? Please contact Doug Johnson for more information.