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Dealing Effectively with Co-Workers
Course
Description:		 This course is focused on behavior between co-workers. Participants will discuss and practice a set of basic guidelines for interaction with each other. This workshop will also introduce information about social styles and how the different social styles impact communication between co-workers and colleagues. Diversity is presented as a theme throughout the workshop. Strategies for dealing with difficult co-workers and the resulting conflict between colleagues is introduced and practiced during the workshop.
Audience: Banking professionals at all levels.
Objectives: At the conclusion of this workshop participants will be able to:
  • Demonstrate appropriate/professional behavior with co-workers.
  • Use basic guidelines to enhance professional relationships.
  • Understand the impact of different social behavioral styles on communication.
  • Describe methods for dealing with difficult co-workers.
  • Identify and use strategies for dealing with conflict in the work environment.
Delivery Options: This course can be delivered in the classroom and is also a self-paced online course.

Note:  Dealing Effectively with Co-Workers is printed on demand as ordered.  The Participant's Handbook(s) and Trainers Guide may not be returned to ABA.

Participant's Handbook (c) 2007/rev.2011
Catalog #3007295
$73.50  List Price
$47.25  Member Price



Trainer's Guide
Catalog #3007296
$135  List Price
$  95  Member Price


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