Course
Description:

This course covers business ethics from a banker's perspective with "real life" examples and practical hands-on application. Participants explore the importance of ethical behavior in banking from a personal and organizational perspective with complex case studies that focus on ethical considerations in many areas including confidentiality, conflict of interest, information security, personal transactions and accepting or giving gifts. In addition to learning about federal regulations and guidelines for ethical practices, the seminar introduces an approach to identifying and responding to situations that present ethical dilemmas in banking.

Audience:

Bank personnel at any level.

Objectives:

At the conclusion of the program participants will be able to:

• Describe the importance of ethical practices in banking
• Define the nature and elements of ethical dilemmas
• Describe business practices commonly covered in financial institutions' codes of conduct
• Identify the regulations prohibiting unethical practices in banking
• Use an effective approach to determining appropriate action in situations holding potential for ethics violations.

New Features:

• Current references to corporate ethical scandals
• Updated ethical research survey
• Additional examples to explain topics like the values and principles table and the conflict of interest scenario
• Enhanced section on Resources for Ethical Action 

Delivery Options:

This course can be delivered in the classroom and is also a self-paced online course.