Course
Description:

This course will provide participants with a proactive approach to managing employees who demonstrate performance or behavior problems.

Audience:

Any supervisor or manager who has responsibility for evaluating and documenting employee performance.

Objectives:

At the conclusion of the program participants will be able to:

• Understand the need to take corrective action
• Describe the performance or behavior gap, clearly and specifically
• Document performance discrepancies and take appropriate corrective action
• Prepare for a performance discussion with an employee
• Conduct a corrective counseling discussion with the employee.

Delivery Options:

This course can be delivered in the classroom and is also a self-paced online course.