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Issue of Interest: Consumer Banking
| ABA Media Contact: Carol Kaplan Phone: (202) 663-5471 Email: ckaplan@aba.com |
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Consumers steer the U.S. economy, and competition for consumer business remains fierce. With new freedoms granted to banks by the Financial Modernization Act of 1999, and the increased competition that came along with it, banks are creating a range of consumer banking choices. Innovations in retail banking provide consumers with more choices and convenient ways to access bank services. It's no wonder that consumer banking is one of the most competitive areas of banking.
Important Information: Recent Changes in Banking and How They Affect Consumers
- ABA Journalist Tele-Briefing: What Consumers Need to Know About New Bank Overdraft Rules (May 26, 2010)
- New Overdraft Rules for Debit and ATM Cards (Federal Reserve)
- New Credit Card Law: What It Means for Consumers
- Are My Trust, Fiduciary and Custody Assets Safe? (Dec. 3, 2008)
News Releases
Consumer Loan Delinquencies
- Consumer Delinquencies Fall in All Categories in Fourth Quarter 2011 (April 5, 2012)
- Consumer Delinquencies Fall in Most Categories in Third Quarter 2011 (Jan. 5, 2012)
- Consumer Delinquencies Rise in Second Quarter 2011 (Oct. 5, 2011)
- Consumer Delinquencies Rise Slightly in First Quarter 2011 (July 7, 2011)
- Broad-Based Improvement For Consumer Loan Delinquencies In Fourth Quarter 2010 (April 5, 2011)
- Bank Card Delinquencies Drop Significantly in Second Quarter 2010 (Oct. 5, 2010)
- Consumer Loan Delinquencies Continue Broad-Based Improvement in First Quarter 2010 (July 7, 2010)
Consumer Surveys
Bank Fees
- ABA 2011 Consumer Survey on Banking Fees (Sept. 1, 2011)
- ABA 2010 Consumer Survey on Banking Fees (Oct. 7, 2010)
- ABA 2009 Consumer Survey on Banking Fees (Sept. 30, 2009)
- ABA 2008 Consumer Survey on Banking Fees (August 28, 2008)
- ABA 2007 Consumer Survey on Banking Fees (August 22, 2007)
- ABA 2006 Consumer Survey on Banking Fees (August 17, 2006)
- ABA 2005 Consumer Survey on Banking Fees (August 16, 2005)
Banking Preferences
- ABA 2011 Consumer Survey on Banking Preferences (Sept. 08, 2011)
- ABA 2010 Consumer Survey on Banking Preferences (Sept. 30, 2010)
- ABA 2009 Consumer Survey on Banking Preferences (Sept. 21, 2009)
- ABA 2007 Consumer Survey on Banking Preferences (August 24, 2007)
- ABA 2006 Consumer Survey on Banking Preferences (August 30, 2006)
Overdrafts
- ABA 2010 Consumer Survey on Overdraft Fees (Sept. 15, 2010)
- ABA 2010 Consumer Survey on Overdraft Protection Opt-In Choice (Aug. 31, 2010)
- ABA 2009 Consumer Survey on Overdrafts (Sept. 9, 2009)
- ABA 2008 Consumer Survey on Overdrafts (August 8, 2008)
- ABA 2007 Consumer Survey on Overdrafts (August 30, 2007)
Payment Preferences
- ABA 2006 Consumer Payment Preference Study (February 8, 2006)
- ABA 2004 Consumer Payment Preference Study (January 8, 2004)
- ABA 2003 Consumer Payment Preference Study (December 16, 2003)
- ABA 2001 Consumer Payment Preference Study (October 20, 2001)
Credit Cards
- ABA Response to CFPB Overdraft Study (Feb. 22, 2012)
- ABA Statement on Meeting at the Consumer Financial Protection Bureau (Feb. 22, 2011)
- Sunday Marks Final Phase of CARD Act Implementation (Aug. 18, 2010)
Consumer Tips
- Consumer Tips: Overdraft Fees
- Consumer Tips: Credit
- Consumer Tips: Identity Theft
- Consumer Tips: ATMs
Background Information
- The Cost of a Checking Account (June 2010)
- Credit Cards: Myths vs. Facts
- Interchange Fees: Myths vs. Facts pdf
- Pocket Guide to Credit Cards pdf
- Consumer Credit Card Guide pdf
- Credit Card Minimum Payments: Myths vs. Facts pdf
Helpful Links
