Automated Clearinghouses

• MP 93-01 Implementation of an ACH organization program / McAlexander, Jim.
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Bank Services - Pricing And Profitability

• PR 03-03 Is Financial Services Diversity Black & White? / Berckey, Loren.
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• MP 94-11 Development and implementation of a relationship pricing package : the Royal Club account / Frantz-LaPlante, Donna.
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Bank Services - Senior Citizens

• MP 03-02 Rethinking The Traditional Seniors Product: The Affluent Mature Market Product of a Lifestyle / McMonahy, Jennifer M..
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• MP 93-09 Mature market marketing plan for CB&T / Clinton, Randy.
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Brokerage Services

• MP 00-01 Marketing brokerage services to a large bank's clients / Bencetic, Sheryl.
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Check Printing

• PR 04-03 Investigating the Benefits of In-House Check Printing for Community Banks / Bredeson, Tamara.
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Checking

• PR 09-05 Marketing Plan for the Implementation of a Student Checking Account / Thomas, Dana.
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Community Banks

• PR 00-01 Independent community bank niche imperative : do independently owned community banks hold distinct niche opportunities and advantages over vastly larger publicly traded organizations? / Keel Joseph.
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Corporate Image

• MP 95-03 Building a brand identity for Eastern Bank / Hesse, Tammy E. | Order Form | Back to Subject Index |
• MP 04-21 Repositioning the Bank through a Successful Name Change / Manning, Jr., Leon M.
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Customer Information Files

• MP 00-09 MCIF technology : increasing profitability through a pro-active relationship strategy and increasing market share through a bullet vs. shotgun approach / Peckham, Kathy.
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• PR 99-03 MCIF technology : transforming the bank marketing function from a cost center to an income center / Thompson, Carrie A.
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• MP 98-07 Using an MCIF system to develop a marketing plan and create a sales culture / Kempton, Janet.
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• MP 97-10 MCIF marketing plan / Murphy, Neil J. E.
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• PR 93-01 Planning a commercial MCIF / McNeilly, Charles.
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Customer Relations

• MP 09-01 Marketing Plan - Customer Rewards Program/ Mitchell, Randi. | Order Form | Back to Subject Index |
• PR 94-07 Customer satisfaction in banking / Schneck, Sue.
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Customer Retention

• MP 98-01 Steps for retaining your most profitable customers / Werd, Heather.
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Debit Cards

• MP 98-02 Ridgefield Bank debit card marketing plan / Langevin, Alice J.
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• MP 97-02 Debit card marketing plan / L'Argent, Karen.
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• MP 97-03 Marion State Bank introduces premier check card / Breitrick, Jill M.
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• MP 95-04 Centralcheck introduction of a debit card / Ward, Denise J.
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Delivery Systems

• MP 98-09 Marketing Union Bank of California's alternative delivery channels / Wilson, Debbie.
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Direct Deposit

• MP 94-10 Marketing plan for introduction of direct deposit package associated direct banking / Beihoffer, Dawn J.
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Electronic Bill Presentment

• PR 00-02 Feasibility of a community bank offering electronic bill presentment / Paparello, John J.
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Email Marketing

• PR 09-02 Marketing Plan for the Implementation of an Email Marketing Program Targetting Generation X Clients / Nielsen, Wendy
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Generation X

• PR 00-03 Courting generation X / Huffman, Melissa.
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• PR 03-16 Generation X Marks the Spot - Profitability Beyond the Boomer / McCarley Counce, Melonie 
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Hispanic Marketing

• PR 03-01 Opening Doors to the Latino Market / Greenwell, John.
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Home Banking

• MP 97-04 PC banking marketing plan / O'Connor, Anna Newbern.
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• MP 94-05 PC home banking : a program introduction marketing plan / Peterson, Bergen V.
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Home Equity Loans

• MP 00-02 Zeroing in on the target : First Citizens Bank 2000 equity line marketing plan / Stephens, Shannah.
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• MP 98-04 Home equity financing marketing plan / Granum, Julia R.
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Image Processing

• PR 99-01 Check imaging for community banks / Tolbert, Cheryl.
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• PR 97-01 Finding the best statement presentation method for a community bank under 100 million in assets / Mattson, Judith.
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In-Store Branches

• MP 94-14 Lettuce be your bank in Pickerington, just for the halibut / Dill, Lisa R.
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• MP 93-18 Market plan for supermarket branch banking centers / Berg, Scott A.
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Insurance Activities (Bank)

• MP 95-05 Now that we have insurance, how do we market it? / Doar, Eleanor F.
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• MP 95-06 First step toward a broad life insurance product line / Ernst, Barbara.
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Internet Banking

• MP 04-03 "FreedomChecking: Banking...Anyway You Like It / Duke, Rebecca R.
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• MP 03-01 Internet Banking/ Silcox, Dane
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• MP 02-02 Internet Banking/ Martin, Donald W., CFMP
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• MP 00-03 Heartland bank online : A community bank goes from internet to interactive / Crittenden, Diane H.
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• MP 00-04 Internet products and services for positioning First Northern Bank as a state-of-the-art financial services provider / DeBra, Kimberly A.
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• MP 00-05 Enhancing the functionality of Wilber National Bank's website / Lamanna, Sallyann J.
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• MP 00-06 Web banking - new delivery channel for improving "quality of life" / Stahl, Sandra L.
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• MP 00-07 Lifecycle segmentation approach to internet banking / Thiel, Cindy Munley.
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• PR 00-04 Internet banking : planning, implementation and marketing / Brown, Allyne.
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• PR 99-05 Internet banking : can community banks afford to wait? / Plymale, Cindy.
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• MP 98-05 Creating a Website that will be a hit : AMCORE's plan for redesign of its Website / Steurer, Cassandra R.
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• MP 97-05 Implementing Internet / Cox, Michelle.
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• MP 97-06 Implications for marketing a $5 billion bank holding company on the Internet / Newman, Lori.
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Loan Delivery Systems

• PR 97-03 Self-service loan delivery systems : an analysis of the automated loan machine, loan voice response units and Internet lending / Lollis, Denise Hemingway.
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Marketing

• MP 09-04 2009 Green Marketing for Financial Institutions: How Environmental Responsibility Can Impact the Bottom Line/ Ramon, Jennifer.
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• MP 06-23 2006 Search Engine Marketing and Financial Institutions:The Need for Online Marketing Improvement / Kastner, Nicholas E.
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• MP 04-01 Consumer Switch Kit: Marketing Plan / Chase, Allyson.
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• MP 04-02 Finding Common Ground: Can Farm Credit benefit from a single-source provider for advertising and marketing services to clearly refine its message and develop a national brand? / Camacho, Donna.
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• MP 00-08 Marketing penetration and product positioning for the Ohio, South Carolina, Colorado and Florida markets / Clapp, Bruce A.
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• PR 00-01 Independent community bank niche imperative : do independently owned community banks hold distinct niche opportunities and advantages over vastly larger publicly traded organizations? / Keel Joseph.
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• MP 97-08 Ellenville National Bank community bank marketing plan / McCabe, Renee C.
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• MP 97-09 Elverson National Bank 1997 marketing plan / Shott, Dean M.
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• MP 94-07 Marketing plan for the retail bank / Cole, Christine.
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• MP 94-10 Marketing plan for introduction of direct deposit package associated direct banking / Beihoffer, Dawn J.
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• MP 93-09 Mature market marketing plan for CB&T / Clinton, Randy.
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Marketing to Women

• MP 09-03 Special Delivery Program / Bear, Bryan J.
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• MP 04-04 Share of Purse: Marketing to Women / Gongopoulos, Stephanie.
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Operations And Automation

• MP 93-01 Implementation of an ACH organization program / McAlexander, Jim.
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Packaged Accounts

• MP 03-05 Evaluation of "Health Benefit Services Package" / Foster-Lewis, Lesa
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• PR 98-01 Feasibility and viability of relationship packages for the business customers of community banks / Davies, Richard.
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• MP 97-11 Jefferson Alliance : packaged financial services for consumers / McCusty, Sean.
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• MP 94-10 Marketing plan for introduction of direct deposit package associated direct banking / Beihoffer, Dawn J.
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Relationship Banking

• MP 02-01 Focus on Customer Relationships: Profitable Growth Through Share of Wallet/ Devine, Michelle M., CMA, CM
  | Order Form | Back to Subject Index |Free for ABAMN Members
• MP 98-08 Developing a relationship account / Smith, Vicki J.
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• PR 98-01 Feasibility and viability of relationship packages for the business customers of community banks / Davies, Richard.
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Retail Banking

• MP 96-07 Supermarket banking : a marketing plan for three in-store banking centers / Marraccini, Cecilia.
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ROI

• PR 04-02 Bring Accountability and Credibility to Financial Services Markteing by Calculating Return on Investment (ROI) / Swartz, Daniel.
  | Order Form | Back to Subject Index | Free for ABAMN Members
• PR 05-12 Measuring Financial Services Marketing Return on Investment / Hearn, Steven
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Sales Culture

• PR 99-04 Developing a successful sales culture : the definitive document / Binder, Alex.
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• MP 98-07 Using an MCIF system to develop a marketing plan and create a sales culture / Kempton, Janet.
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• MP 93-12 Maximizing the opportunity : developing a sales culture in new accounts / Garispe, Peggy J.
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Segmentation

• MP 07-01 Defining the 18-34 Segment For Financial Services Acquisition, Retention and Development/ Chalk, Graham Lee
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Small Business Banking

• MP 98-10 Improving SBA loan delivery system by establishing an SBA loan department at First Northern Bank. / Walker, Robert M.
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Subprime Loans

• MP 97-12 Satisfying the customer credit needs of our subprime borrowers / Piecka, John D.
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Trust Departments

• MP 94-11 Development and implementation of a relationship pricing package : the Royal Club account / Frantz-LaPlante, Donna.
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Trust Referrals

• MP 97-13 1997 referral award program marketing plan for the trust and investment management group / Tuccillo, Andrew.
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Pricing Information:
Catalog #: 3001332

*Note - please include product number or title of paper on order form in the product description box.
Ex. Product description: MP 98-11 or Title: Women Business Owners