ABA Graduate School of Compliance Risk Management

Overview

Curriculum & Faculty
(Subject to change)

Understanding Differences

Course Description:
This course will introduce relevant ideas, concepts and tools for understanding communication style differences. Anyone whose position requires successful interactions with others, participants will learn how differences in behavior help or hinder performance using specific strategies that will allow them to "adapt" their behavior to gain greater endorsement from others. This session supports the following roles of compliance professions at this school:

• Team members in this week's case study analysis
• Managers/overseers of compliance functions
• Compliance Committee team leaders/members
• Organizational change agents

Course Objectives:
As a result of this session, participants will be able to identify:

• How current behavior is helping, or hindering,

  performance when working with others, and what

  benefits will accrue from managing working

  relationships more effectively.
• Key strengths and weaknesses of each Social Style

  behavioral theme.
• Clear strategies for identifying the different Social

  Styles of others.
• A clear action plan for making a specific, current

  relationship more productive.

Compliance Goals and Establish Controls

Course Description:
This course will introduce the principles of compliance risk management.  It will address the key concepts of risk management and the processes for identifying, controlling, measuring, prioritizing, and monitoring regulatory and compliance risks.

Course Objectives:
• Introduce the philosophy and concepts of compliance

  risk management.
• Review the processes and provide tools for identifying

  compliance risk.
• Discuss the key elements for controlling, measuring

  and monitoring compliance risks.
• Discuss preventive and detective controls and how they

  are each optimally used.
• Demonstrate how the compliance risk assessment

  process is used to focus your compliance efforts.
• Discuss how you sell your risk assessment process to

  your management and your regulator.

Creative Problem Solving and Negotiating

Course Description:
This session will help compliance professionals explore creative thinking as a way to resolve challenges. 

Course Objectives:
• Challenge traditional thinking to find creative solutions

  to problems;
• Understand the barriers to creative thinking;
• Learn techniques to better brainstorming.

Gaining Compliance Support

Course Description:

This course will discuss the relationship between compliance and other functions within the bank to help you better understand how you can accomplish your objectives by working through others.

Measuring Performance Through Monitoring and Testing

Course Description:
This course will cover the elements of a compliance monitoring program (including monitoring, assessing, correcting, and reporting), as well as establishing standards for these functions.  The course will focus on transactional testing and will address how the risk assessment process drives the compliance monitoring program.

Course Objectives:
• Discuss the difference between quality assurance (QA), monitoring and auditing.
• Discuss the steps necessary to establish and implement a comprehensive compliance

  monitoring program. 
• Learn how to use the risk assessment process to allocate monitoring/testing resources and

  how to identify and prioritize compliance issues that need to be addressed.
• Discuss how to partner with business units to ensure a strong monitoring/testing program.
• Discuss examiners' expectations of a compliance monitoring program and how to achieve

  successful examination results.

Reporting

Course Description:

This course will introduce the concept of compliance reporting and provide some framework around establishing or enhancing a reporting process for compliance.

Cource Objectives:

• Review the basics of reporting and its use in the overall compliance program.
• Discuss targeting reports to the audience - Board, Senior Management, and others.  
• Discuss the role of compliance information, metrics (internal data), KRIs and KPIs as

  components of a strong reporting process.

Managing Regulatory and Business Changes

Course Description:
This course will cover the elements of and effectively managing and implementing regulatory and business changes.   It will address the key concepts of managing change driven by external forces, including project management techniques and the impact of corporate dynamics.

Course Objectives:
• Discuss the importance of commenting on proposed regulations and the role of compliance

  in developing comment letters.
• Discuss the role of compliance in monitoring regulatory developments and communicating

  such changes within the organization.
• Using an example of implementing a current major regulatory change, review the options for

  approaching the project given the size and complexity of the bank's structure.
• Learn how to effectively manage a project when compliance takes the leadership role, and

  when it takes only a support role.
• Review some "best practices" for implementing change.

Managing Reputation Risk

Course Description:
This course will discuss how to manage reputation risk and the consequences of not establishing a clear culture of compliance. 

Course Objectives: 

• Define reputation risk and why it matters
• Discuss why managing reputation is important and how to manage it both proactively and 

  reactively

• Review regulatory implications that require banks to go beyond strict compliance with the

  rules

Managing Training

Course Description:
This course discusses the importance of compliance training and offers suggestions for managing and coordinating the process.  It will step participants through the process of determining what training is needed, how to determine the best delivery method, creating effective adult learning and finally how to test and track the results.

Course Objectives:
Participants will learn:
• What should be included in a compliance training program
• How to utilize various training methods
• How to create effective job specific training
• Comprehensive testing techniques
• Tips on conducting adult education

Panel Discussion:  An Executive Perspective of Compliance Risk Management

Course Description:
This course will offer the Executive perspective of compliance risk and related management of such risk.  The class will also gain insight into an executive management/Board perspective of how compliance risk is considered in the context of overall management of the organization.  The format includes a short presentation followed by a moderator-guided discussion of key questions and open forum questions from the audience. 

Course Objectives:
Participants will:
• Understand an executive perspective on the role of compliance;
• Gain a fuller understanding of the executive view of compliance and how compliance risks

  can be managed;
• Understand how compliance fits into two specific organizations' overall strategy;
• Gain insight and ideas on how to better interact with the participant's own senior

  management in furthering compliance objectives

Basics of Effective Root Cause Analysis

Course Description:

This course provides a basic overview of the role of root cause analysis and exposes students to some basic techniques derived from quality management disciplines such as Total Quality Management (TQM) and Six Sigma.

Course Objectives:

• Provide an overview of Root Cause Analysis (RCA) and the role it plays in a compliance

  program.

• Expose participants to some basic, but useful, root cause analysis techniques.
• Enable participants to apply RCA tools in a classroom environment.

Exam Management

Course Description:
This course will outline strategies that enable you to focus your resources to effectively manage the compliance examination process. It will identify common pitfalls to avoid, and provide tools to better prepare your staff and colleagues for the examination.

Course Objectives:
As a result of this session, participants will be able to:
• Prepare for a regulatory examination in a manner that enables the institution to achieve its

  objective.
• Plan effective orientation and exit meetings that include key stakeholders and focused

  agendas.
• Help your staff/colleagues understand their roles in the regulatory examination process.
• Employ techniques and use tools/tips that effectively manage the examination from pre-

  examination prep to examination closeout and follow-up. 
• Effectively implement measures to correct violations identified as well as address

  weaknesses in the compliance management program.

Roundtable Discussion:  Compliance Management

Course Description:
Students will break into small groups based on asset size to discuss various compliance management issues.  Each group discussion will be facilitated by a faculty member. 

Course Objectives:
• Participants will engage in a peer exchange of experiences related to management/oversight

  of the compliance function:
• Discuss top industry issues faced by the compliance peer group
• Discuss possible solutions to common compliance management issues
• Consider how techniques learned to date in this school could be utilized to improve the
  effectiveness of the compliance professional
• Review possible resources for enhancing the compliance professional's effectiveness

Regulator Perspectives on Compliance Risk Management

Course Description:
This course will focus on your regulator's compliance supervisory process and compliance risk-based supervision approach.  You will learn what the regulatory agencies expect of your compliance risk assessment processes, compliance management systems and compliance reviews and audits and how that impacts the scope of supervisory activities and examinations.  You will also learn how to work with your examiner to accomplish examination objectives and activities.  

Course Objectives:
• Describe the supervisory process for assessing compliance risk.
• Discuss on-going supervision and examination strategies.
• Promote self-identification and correction of compliance deficiencies and weaknesses.
• Demonstrate how an institution's risk profile determines supervisory strategies.
• Promote an understanding of emerging issues and compliance risk implications.

Questions? Please contact Perette Bonner for more information.