What's New


Bureau Monthly Complaint Report (11/24/15) The Consumer Financial Protection Bureau (Bureau) found that prepaid complaints have increased 193% compared to last year, according to the Bureau's Monthly Complaint Report. Complaints in payday loans and student loans have declined this year, with payday loans having a 20% decline and student loans with a 2% decline in complaints. Debt collection, credit reporting, and mortgage complaints continue to be the top three most-complained-about.

Bureau Issues Compliance Bulletin on Recurring Auto Debits (11/23/15) The Consumer Financial Protection Bureau (Bureau) issued Compliance Bulletin 2015-06 to remind financial institutions of their obligation to fully comply under the Electronic Fund Transfer Act (EFTA) and Regulation E when using preauthorized electronic fund transfers (EFTs). The Bureau reminds companies that they are required by law to provide notifications to consumers that clearly describe the terms of preauthorized automatic debits.


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 Upcoming Events


Nov 19

ABA/FIRMA The Future of Wealth Management
Nov 19, 2015 | Briefing

Dec 10

Developing an Effective First Line of Defense
Dec 10, 2015 | Briefing

Dec 14

CRCM Online Review Course
Dec 14, 2015 | Online Course

Dec 15

Managing 2016 Compliance Priorities
Dec 15, 2015 | Briefing​​

Feb 14

National Conference for Community Bankers
Feb 14-17, 2016 | Palm Desert, CA

Mar 11

ABA National Compliance School
Mar 11-17, 2016 | San Diego, CA