Lender Solutions from Digital Insight® an Intuit company are multi-channel consumer loan solutions that help financial institutions reduce costs, save time, and improve customer satisfaction.  Lender Solutions are available for retail and direct-to-consumer business models.  Each solution features Digital Insight's robust decision engine that offers a unique, flexible true/false structure, which can mirror any complex underwriting logic and decrease the number of loans requiring judgmental review.  This means more of your users/customers can receive instant decisions, even if their situation is complicated or unique, while ensuring that the bank has not exceeded its desired level of risk.

DeskTopLender is an Internet-based retail lending product that provides branches and loan officers with a new and more powerful means to process and decide consumer loan applications. With an intuitive user interface designed for banking professionals—but not necessarily lending experts—DeskTopLender enables your staff to swiftly serve customers' loan requests. DeskTopLender supports over 25 different loan types, including new, used, classic and refinanced vehicle loans; credit cards; unsecured loans; and home equity loans.  More.

AnyTimeLender is the direct-to-the-consumer Internet lending product. It is a browser-based origination and automatic decisioning system that enables customers to receive immediate loan decisions through the bank's Website. AnyTimeLender provides anytime, anywhere access to a simple and logical user interface that is geared to the general public for ease of data entry and review. AnyTimeLender automates lending decisions based on the bank's lending policies, and does this 24x7x365, ensuring that lending opportunities are not missed. The calculator tool enables customers to calculate their loan amounts while filling out their applications and to view their amortization schedules. More.

A Management Console feature allows for easy self-administration of AnyTimeLender and DeskTopLender. Your bank can control product messaging, create drop-down menus, update disclosures, and modify product names and descriptions, and add the bank's logo, fonts, and colors to match branding standards.

ContactCenterLender is Digital Insight's outsourced consumer loan application call center. This service is especially attractive for banks that want to offer after-hours loan application services or use the call center as an overflow mechanism for their consumer loan department during peak volume times. The call center is staffed by experienced lending professionals and is available 24x7x365.  More.

PROGRAM BENEFITS

Digital Insight's Lender products offer an integrated suite of secure consumer lending products designed to increase revenue, reduce expenses, and deliver the latest technology that consumers demand. Each of the three products offers unique benefits:

• AnyTimeLender automates loan application, decisioning, and response back to the customer in minutes, 24 hours a day, 365 days a year.
• DeskTopLender allows banks to enter and manage the consumer lending market without the high cost of building and maintaining an in-house main frame.
• ContactCenterLender connects customers with highly trained loan officers with daily quality assurance monitoring.

BACKGROUND

In February 2000, The American Bankers Association (ABA) through its subsidiary, the Corporation for American Banking (CAB), gave its endorsement to Digital Insight for its Internet Banking and Business Solutions.  Later that same year, the endorsement was extended to include Digital Insight's Lending and eCommerce products.  Presently, more than 1700 financial institutions have contracted with Digital Insight for one or more of the company's Internet products and services.  More than 5 million customers of these institutions actively use Digital Insight for their Internet Banking.  In addition to ABA's endorsement, Celent Communications based in Cambridge, MA, ranked Digital Insight's Internet banking solutions as "Number One" for community banks for two consecutive years.

COMPANY ADMINISTERING THE PROGRAM

Digital Insight an Intuit company

26025 Mureau Rd.

Calabasas, CA  91302-5098

Contact: Patty Brewer  Tel:  (818) 878-6095

Web site: http://www.digitalinsight.com

CAB CONTACTS 

Monica Condon  (202) 663-5475

Lisa Gold Schier  (202) 663-5098

Robin Gordon  (202) 663-5128