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Customer Appreciation Program - AD&D
Affinion Group 

| Program Benefits | Program Contacts | More |

Other Endorsed Solutions from Affinion Group:
|
Relationship Banking Strategies |
| ID Theft Protection |


Audio Recording and Presentation Now Available!

The audio recording and presentation form Affinion Group's May 10 Webinar, Making Good From Bad:  Winning Options for Redesigning Your Bank's Retail Strategies, is now available.  Playback the audio recordingDownload the presentation.


With a combined 35 years of experience, Affinion Benefits Group (ABG) has emerged in the 21st century as both a leader in customer engagement and as a driving force behind fully comprehensive insurance solutions.  ABG has built excellent relationships with more than 4,500 financial institutions, including regional banks, community banks, mortgage companies, credit card issuers, and national banks. These institutions are enjoying the benefits of an ABG supplemental insurance program, with products designed to increase profitability, differentiate the institution in the marketplace, deliver incremental fee income, and increase retention.

Survey Results Now Available!

Affinion Group has released the results from its 2010 survey about the type of people who purchase insurance through their Financial Institution...their behaviors and expectations…and has made the survey results overview available here.  Contact Jackie Lucas at jlucas@aba.com or (202) 663-5556 to receive the formal survey results.

The Accidental Death & Dismemberment (AD&D) insurance plan is a "Customer Appreciation" program designed to strengthen ties with bank customers and to generate incremental revenue. The program offers $1,000 of AD&D insurance at no cost to your customers – your bank pays the premium – as well as the opportunity to purchase additional coverage at affordable group rates. The program is marketed with a tried-and-true direct mail solicitation program, including, over time, the implementation of multiple acquisition, cross-sell and upsell direct response events.


PROGRAM BENEFITS

  • No financial risk — ABG absorbs all the marketing expenses of the direct response effort.
  • Complete turnkey operations — ABG handles list management, production, mailing, enrollment, fulfillment, customer service, and facilitation of claims.
  • Absolute ease of implementation — your bank provides the list of members;  ABG does the rest.
  • Toll-free customer service gives your customers answers to all their questions.
  • ABG has implemented a GLB and SB1 compliant privacy solution to protect non-public information of your customers and is also PCI Level 1 compliant. ABG was also awarded the prestigious ISO27001 for information security management.


MARKET PROFILE

Financial institutions with at least 2,000 DDA customers.


PROGRAM CONTACTS

Affinion Benefits Group
400 Duke Drive
Franklin, TN  37067
Contact: Misha Bleymaier
Tel: (800) 251-2148, ext 2492 
Fax: (615) 764-5492
Web site: www.affiniongroup.com

CAB CONTACT PERSONS

Lisa Gold Schier  Tel: (202) 663-5098
Robin Gordon Tel: (202) 663-5128

Questions? Please contact Jackie Lucas for more information.